Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Bents Garden & Home | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

1,521 из 1,520 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

Jellycat arrived with security tag still attached

Delivery was quick, but condition of item received was a let down.

Amanda

Bents Garden & Home

1 year ago

Thank you for taking the time to leave a review. We are pleased to read that the Jellycat you purchased arrived quickly, however we are so sorry for any inconvenience and disappointment caused; our colleague should have made sure that the security tag had been removed prior to dispatch. Your feedback has been shared to ensure all items are fully checked so that this does not happen again. I understand our Online colleagues have been in touch and arranged for a replacement Jellycat to be set out to you. Once again thank you and we hope this incident will not deter you from visiting again in the future. Kind regards

susan liszniansky

Подтверждено Feefo

Manchester

1 year ago

Что susan liszniansky сказал(-а) о Bents Garden & Home:

Bents keep in touch let's me know when it's arriving

Надежный клиент

Подтверждено Feefo

1 year ago

Quick order process, reasonable delivery time

Order process very simple. Confirmation email received right away, shipping email received a few days later. Delivered within a week. Would have expected quicker shipping as DPD was the courier...

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Amanda

Bents Garden & Home

1 year ago

Thank you for leaving a review on your recent purchase from our Online Store. We are pleased to read that you were satisfied with the processing of your order and that your item arrived in perfect condition, however whilst it was delivered within our specified timeframe, we can only apologise for any disappointment caused if it was not a quickly as you would have liked. Constructive feedback is very important to us as we are always looking at how we can improve so thank you for bringing this to our attention and we hope you will visit again. Kind regards

Надежный клиент

Подтверждено Feefo

1 year ago

Good service!

Very easy to use website. The delivery was on time and my parcel was well packed.

Mrs Amanda Dwyer

Подтверждено Feefo

Barry

1 year ago

Что Mrs Amanda Dwyer сказал(-а) о Bents Garden & Home:

Great items to buy.

I like buying from Bents, you can buy things at a great price, when you purchase an item you'll receive regular updates via email from start to finish. You can also ask questions along the way. Also...

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Amanda

Bents Garden & Home

1 year ago

Thank you for taking the time to leave a review on your experience of our Online Store. We are so pleased you enjoy visiting and the service you have received is of a high standard. Hope you’ll visit again and once again thank you. Kind regards

Ruth Marshall

Подтверждено Feefo

London

1 year ago

Что Ruth Marshall сказал(-а) о Bents Garden & Home:

Excellent service.

Amanda

Bents Garden & Home

1 year ago

Thank you for your feedback on the service you received from our Online Store. We are so pleased to read you received ‘excellent service’ and we hope to be of assistance again in the future. Kind regards

Надежный клиент

Подтверждено Feefo

1 year ago

So much choice in both goods and eating options

Надежный клиент

Подтверждено Feefo

1 year ago

As above - a 5 star service commissioned by a reputable retailer.

The order was placed online and delivered on time, as expected. Great service from the couriers who delivered our set. Before unloading they asked where the set was to go and paid attention to...

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Amanda

Bents Garden & Home

1 year ago

We are so pleased you took the time to let us know about the high standard of service you received not only from our Online Store but also our couriers. We will share your feedback and look forward to being of assistance again in the future. Kind regards

Надежный клиент

Подтверждено Feefo

1 year ago

The driver delivered to my door.very nice man

Tracie Gill

Подтверждено Feefo

Co Durham

1 year ago

Что Tracie Gill сказал(-а) о Bents Garden & Home:

5 star.. I'll be looking at Christmas trees next 😂

The service was amazing ..very helpful when I had a query..the lady over the phone was very nice although I didn't get her name ..thankyou for your help . Much appreciated .

Amanda

Bents Garden & Home

1 year ago

Thank you for taking the time to leave a review on the service you received from our Online Store. We are so pleased it was to a high standard and our colleague was able to assist with your enquiry. Hope to be of assistance again soon, and Christmas trees are already available for viewing! Kind regards

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