Отзывы о Beadlecrome Interiors

Good Morning Mr & Mrs Furlong,

Thank you very much for our 5 star service review!

Good Afternoon Mr Mostofi,   

We are sorry to see you only gave us 2 stars for our service. I can see from our records that you contacted us on the 30th of October 2016. A technician called out and successfully repaired the upholstery on the 21st of November. Bearing in mind the upholstery was repaired in less than a month we are disappointed to see you did not feel we were attentive to the problem. As advised during direct correspondence, you signed the technicians report confirming the furniture had been rectified to your satisfaction during the visit and confirming that the complaint had been resolved. On that basis we would not replace the unit.

Good Afternoon Mr Finch,

Thank you very much for your 5 star review! It is great to hear how happy you are with our customer service and delivery team.

Good Afternoon,

We are very pleased to hear how happy and satisfied you are with our customer service. Our aim is to resolve these issues for you successfully, within a reasonable period and with the minimum of disruption.

Good Afternoon Mrs Byatt,

We really appreciate you taking the time to provide us with such positive feedback. So many of our existing, and new customers, comment on the unique and diverse product range we offer.

Good Afternoon Mr Maidment,

Thank you very much for your glowing review! It is wonderful to hear how happy you are with our service and we hope to see you again in the near future!

Good Afternoon,

Thank you very much for your review of our service. We do have a fantastic selection of Hulsta Furniture on display and there are multiple options  and finishes available.

Good Afternoon,

Thank you for taking the time to provide us with feedback. We are pleased to hear we were able to resolve this to your satisfaction, by agreeing to take back the original mattress you ordered, and ordering and delivering a replacement mattress.

Dear Mrs Lea-Cox,

We are very sorry that you were not happy with the delivery experience. In this instance, as the sofa was awkward and unsafe to carry into your home packaged, it was unwrapped in the delivery vehicle prior to bringing into the room.

A new part was ordered to replace the marked leg and was successfully replaced by our delivery team. We are concerned that you did not receive the care instructions for your furniture as this is normally attached to the delivery note, of which we have the copy you have signed. We can confirm a copy of the care instructions were posted to you directly.

Good Afternoon Ms Byron,

Thank you very much for your feedback on our service, and 5 star review!