Friendly helpful staff. I did ask for a seat middle to back of coach, because I travel better that way, we were very near the front. It didn’t matter though as I found it was ok especially with the...
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Russ
Barnes Coaches
2 months ago
We're pleased to hear that you found our staff friendly and helpful.
Your seats are allocated at the time of booking, and according to our records, you were allocated seats in the middle section of the coach. Unfortunately, I am not aware of what may have changed on the day that resulted in you being seated nearer the front.
If there is ever a seating issue during a trip, we would always recommend speaking to the driver, as they are usually able to assist and resolve any seating concerns where possible.
We're glad the air conditioning helped and that you were able to enjoy the journey despite the seat change. Thank you for travelling with us, and we hope to welcome you onboard again soon.
Had no problem with booking system your staff are very polite, if I need to know a particular detail, I don’t know if they could answer it, not actually tried that as yet
Thank you for your feedback and for travelling with us. We're sorry to hear that this particular journey did not meet the high standards you've come to expect from us.
We appreciate that the extended pick-up and delays before setting off were frustrating. We understand that a lengthy pick-up period can impact the overall travel experience.
We're also sorry to hear about the issue with the air vent above your seat. This should have been reported for further attention, and we apologise for the discomfort caused during the journey. While drivers are often limited in what adjustments they can make to individual vents while on the road, we appreciate you bringing it to their attention and will ensure your comments are passed on to our operations team.
That said, we're pleased to hear that you found the driver pleasant and that you enjoyed the trip once you arrived at your destination.
Thank you again for your honest feedback. We value your continued support and hope to welcome you on another of our trips soon, where we can provide the excellent experience you've enjoyed with us in the past.
Thank you for your wonderful feedback! We’re delighted to hear you received a prompt response to your enquiry and that everything ran smoothly on the day.
It’s great to know the coach arrived in plenty of time, was clean and comfortable, and that your driver provided such a courteous and professional service. We’re especially pleased you felt safe throughout the journey.
Thank you for choosing Barnes Coaches. We really appreciate your recommendation and look forward to welcoming you on board for your next trip to Bournemouth or wherever your travels take you!
Excellent all round. Our lovely driver, Jennie, was wonderful. Very considerate both in manner and driving. We had lovely smooth return journeys to Portsmouth/Southsea from Swindon. She was...
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Отзывы о товаре
Ross
Barnes Coaches
2 months ago
Thank you for your fantastic feedback! We’re delighted to hear that everything exceeded your expectations and that everyone had such a wonderful day out.
It’s especially lovely to hear your kind comments about Jennie. We’ll be sure to pass them on to her – she’ll be delighted to know her friendly manner, considerate driving and local knowledge helped make your trip to Portsmouth and Southsea so enjoyable.
We’re also pleased the coach was comfortable and that the onboard facilities met your expectations throughout the journey.
Thank you again for choosing Barnes Coaches. We really appreciate your recommendation and look forward to welcoming you on board for your next group trip.
Thank you for your lovely feedback! We’re delighted to hear you found the booking process smooth and that our team provided great service throughout.
It’s especially pleasing to know your driver made such a positive impression. We’re proud of the friendly, professional service our drivers provide, and it’s wonderful to hear she kept everyone informed with journey updates and helped make your trip so enjoyable.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts