I book on line which is very easy. When I had to ring the office the staff were very good.
The only comment I would make is that I do find the single supplements high and this has prevented me from...
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Russ
Barnes Coaches
7 months ago
Thank you so much for your thoughtful review and for sharing your experience with us. We're delighted to hear that you found the online booking process easy and that our team was helpful when you called.
Regarding your comment on single supplements — we completely understand your concern. Please note that all supplements, including single occupancy charges, are set directly by the hotels we work with. We always strive to negotiate the best possible rates for our guests, and we’ll continue to advocate for more affordable options wherever we can.
Thank you again for your feedback — it helps us improve and better serve our valued travellers.
On line not easy, I was told to change password even though I know I had the right one. Frustrating. At the end of the process I waited for a confirmation which didn't come, then I realised the...
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Russ
Barnes Coaches
7 months ago
Thank you for taking the time to share your feedback. We're sorry to hear that your online booking experience was frustrating and that the process didn’t go as smoothly as it should have.
Your comments have been shared with the relevant teams so we can look into what went wrong and improve both our online system and customer support.
Отзывы о товаре
Russ
Barnes Coaches
7 months ago
Thank you for sharing your feedback — we’re sorry to hear that the return time affected your experience.
To help guests plan accordingly, all return times are advertised both on our website and in our printed brochures. We always aim to provide as much detail as possible so travellers can make informed choices. That said, we appreciate your comments and will continue to review our scheduling to ensure it meets the needs of our guests.
Thank you again for taking the time to let us know.
Thank you for your feedback — we’re sorry to hear you were disappointed.
We do offer day trips from Newbury, but availability can vary depending on coach scheduling, driver availability and other operational factors. Within the current booking period there are 41 trips departing from Newbury, which you can view here > www.barnescoaches.co.uk/daytrips?dpf=14.
We’re always working to balance demand across our departure points, and we appreciate your comments as they help guide future planning.
We hope you’ll consider giving us another try — there may be something new that suits your interests.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With over 100 years experience, Barnes Coaches are the largest and most modern coach operator in the area. We have a full range of vehicles from 8 to 100 seats and can cater for any requirement. We specialise in a wide variety of areas offering Coach Hire, Holidays, Day Trips, Theatres and Concerts