I ordered my rocker over a week ago and still haven't received it, I have emailed and had no response. Also no tracking number
Nick
Bababing!
2 years ago
Hi Sarah,
Firstly, let me sincerely apologise for the lack of response to your email as we do pride ourselves on our customer service. This is unacceptable and to this I do apologise. I will immediately look into your order for you on Monday and will ensure this is despatched using a 24 hour delivery service. I will also ensure a tracking reference number is also provided for you.
The bag arrived with a tear down the seam on the outside. Sending back, but have to pay for the return. Have requested to be reimbursed for the return postage but have not heard anything back.
Nick
Bababing!
2 years ago
Hi,
Firstly, I am sorry to hear you received a faulty item as this is an extremely rare occurrence. In normal circumstances we will of course send a replacement to you, however on this occasion you required a full refund which is completely acceptable. Unfortunately we are unable to provide product return reimbursements as we simply do not have the facility to carry out this, however we did offer as standard a free returns label for you in order to send back your item for a refund and investigation on the fault. Should you have contacted prior to sending your item back to us we would of course advised you of the free returns label.
Отзывы о товаре
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Nick
Bababing!
2 years ago
I am sorry to hear that your item is faulty which is a very rare occasion this occurs. We would have course supplied you a replacement or alternatively a refund should you so wish.
I personally didn’t have any interaction with their customer service. So can’t really give much of a review.
Richard
Bababing!
2 years ago
Thanks for your feedback! We're delighted to hear that you found our site easy to use. 😊👍 We're sorry we didn't get the chance to interact with you directly, but if you ever have any questions or need assistance in the future, don't hesitate to reach out.
Excellent service and quality of items is absolutely fabulous! Best bedding we have bought so far. Thank you!
Richard
Bababing!
2 years ago
Absolutely thrilled to hear that you're loving our service and the quality of our items! 😊🌟 We're over the moon that our bedding is the best you've bought so far! 🛏️💫 Thank you for your kind words and for choosing us! 🙌
Great service, easy to use the website & contacting customer service was simple, easy, fast & effective!
Richard
Bababing!
2 years ago
🎉 Thank You for Your Feedback!
😊 We're thrilled that you found our service easy to use and our customer support fast and effective.
And fantastic to hear that you're loving your changing bag! 🎒 We're glad we could make your experience a positive one.
If you ever need anything else, just give us a shout.
Thanks, Richard
Отзывы о товаре
Дата покупки: 06/03/2024
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VG
Victor Galea
2 years ago
Что Victor Galea сказал(-а) о Bababing!:
Very good fast service
Richard
Bababing!
2 years ago
Thank you for your feedback! 🚀 We're delighted to hear that you were pleased with our fast service. 😊 If you ever need assistance again in the future, don't hesitate to reach out. We're here to help! 🌟
I love my back pack! It’s super practical and stylish. Bababing were really helpful and went that extra mile for me! I really recommend this company!
Richard
Bababing!
2 years ago
That's wonderful to hear! 🎒 We're thrilled that you love your backpack and that it's both practical and stylish. 😊 It's fantastic to hear that Bababing went the extra mile to assist you – that's what we strive for! Thank you so much for your recommendation – it means a lot to us! If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy using your new backpack! 🌟
Quick delivery and excellent bouncer that is easy to assemble
Richard
Bababing!
2 years ago
Thanks for letting us know! 🚚 We're thrilled that your order arrived quickly and that you found the bouncer easy to assemble. 😊 If you have any other questions or need assistance in the future, feel free to reach out. Enjoy your new bouncer! 🎉👶
Отзывы о товаре
Дата покупки: 02/03/2024
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Надежный клиент
2 years ago
Fantastic, love the chair, highly recommend
Richard
Bababing!
2 years ago
That's fantastic to hear! We're thrilled that you love the chair! 😊 Thank you so much for your recommendation – it means a lot to us! If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new chair! 🪑🌟
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.