After paying, they send a link for communications. The link doesn't work. The previous easily reached local sales team no longer is available. Then they expect you to call them at your own expense...
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Chris
AXA Global Healthcare
3 months ago
Thank you for taking the time to leave us a review, and I'm sorry to hear about your experience.
I understand that you're currently in contact with one of my colleagues regarding these issues, and I hope they can resolve them for you.
Once again, than you for the feedback.
Chris
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Надежный клиент
Подтверждено Feefo
3 months ago
Patient and stellar service from Matthew Landers
I spoke to Matthew Landers and would highly commend his patience and service as I explore signing up with AXA Global Healthcare. Matthew was one of the most genial and detailed insurance agents I...
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0
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Надежный клиент
Подтверждено Feefo
4 months ago
Terrible service
The sales service was good but it all unraveled after we paid the premiums and tried to use the bew insurance.
We were unable to login to the Axa app or website. When we spoke (3 times!) to the...
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Надежный клиент
Подтверждено Feefo
4 months ago
It is good and competitive.
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DK
Dianne Keeney
Подтверждено Feefo
USA
4 months ago
Что Dianne Keeney сказал(-а) о AXA Global Healthcare:
Straightforward Process
Top notch service. Ms. Taibou Ba was professional, personable, and a pleasure to work with. The whole process was straightforward and quite efficient.
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Надежный клиент
Подтверждено Feefo
4 months ago
No responsibility
I requested help and kept getting transferred to different departments. Every time someone said they would call me back, nobody ever did. I only received help on the third day of calling.
Chris
AXA Global Healthcare
4 months ago
Thank you for your feedback. I'm sorry to hear about your experience and any inconvenience that was caused. I've reviewed your experience with the team, and hope that we can avoid similar situations in the future.
Chris
0
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Надежный клиент
Подтверждено Feefo
4 months ago
Good customer service
Taibou was very professional and reassuring. She answered promptly and followed up with our many questions.
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JA
Jari
Подтверждено Feefo
ARE
4 months ago
Что Jari сказал(-а) о AXA Global Healthcare:
Quick & clear
After some emails and a short phone call all my questions were answered and convinced me to proceed.
0
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Надежный клиент
Подтверждено Feefo
4 months ago
I’m very friendly representative. I felt very informed, the representative never rushed me and was willing to answer all of my questions.
0
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Надежный клиент
Подтверждено Feefo
4 months ago
Axa Global preferred health insurance
The service by the insurance adjuster is top notch. He walked me through, and explained everything. Guilliame is empathetic and professional.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years..
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
AXA Global Healthcare is part of the AXA Group, a global insurance company with 105 million customers all over the world. AXA has been providing International Private Medical Insurance for over 55 years..