AXA Insurance больше не является активным клиентом Feefo
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RO
Roger
Подтверждено Feefo
Lincoln
1 year ago
Что Roger сказал(-а) о AXA Insurance:
As good as insurers get - - but!
Customer service responses are reasonably quick; responsive to customer needs and willing to discuss premiums, although, to be fair, like most insurers, premiums have fallen this year. Sadly,...
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Paula
AXA Insurance
1 year ago
Hi Roger.
Thanks for taking the time to leave a review of your experience.
I'm glad to hear you're happy with our service and find we respond quickly.
However, I'm sorry to hear you're unhappy with your cover and I've logged your dissatisfaction.
I've checked your policy but unable to see any reduction in cover. You have the very same core coverages as you always have. However, the compulsory excesses were reviewed.
Thank you for insuring your car with us for a 3rd year. We really appreciate your loyalty & custom.
Best wishes
Paula
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
excellent customer service
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your great feedback about the customer service you've had from us recently, regarding your renewal.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Fair
Have renewed my Axa insurance for a few years as the cost didn’t rise exorbitantly each year, then this year It did go up by quite a bit I phoned them and had a chat and they did manage to bring it...
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Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your feedback about the renewal offer you've had from us recently and the service you then received. We're happy that you decided to stay with us for another year.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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SL
Stephen Lloyd
Подтверждено Feefo
Middleton. Suffolk
1 year ago
Что Stephen Lloyd сказал(-а) о AXA Insurance:
Cheaper car insurance
The service was brilliant,it is the first time I have received a renewal for my car insurance that was cheaper than the year before it shows that the company cares about its customers thank you all...
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Paul
AXA Insurance
1 year ago
Hi Stephen,
Thanks for your great feedback about the service you've had from us recently and that the renewal price was to your liking.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
good service
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your feedback about the service you've had from us recently.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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SC
Stanley Crichton
Подтверждено Feefo
Peterhead
1 year ago
Что Stanley Crichton сказал(-а) о AXA Insurance:
Delighted with the outcome
Easy to navigate the online system. All the info was there and easy to find. This is the first time I haven’t actually spoke to a person when doing insurance. It was a different but rewarding...
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Paul
AXA Insurance
1 year ago
Hi Stanley,
Thanks for your great feedback about the policy you've purchased recently and how easy you found our website was to use.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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CS
Colin Scott
Подтверждено Feefo
1 year ago
Что Colin Scott сказал(-а) о AXA Insurance:
Very easy and quick to use
Paul
AXA Insurance
1 year ago
Hi Colin,
Thanks for your great feedback about the policy you've purchased recently.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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DF
David Fairs
Подтверждено Feefo
Co33pr
1 year ago
Что David Fairs сказал(-а) о AXA Insurance:
Good
Paul
AXA Insurance
1 year ago
Hi David,
Thanks for your feedback about your recent renewal.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Very efficient
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your feedback about your recent renewal.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Easy to use
Very easy to renew.
Lots of information and kept up-to-date of process
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for your great feedback about your recent renewal.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.