AXA Insurance больше не является активным клиентом Feefo
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Pearl Hills
Подтверждено Feefo
Sellindge, Kent
1 year ago
Что Pearl Hills сказал(-а) о AXA Insurance:
The service was great because the cost came down which must be a first in the history of motor insurance. Congratulations to all concerned
Pearl Hills
Jon
AXA Insurance
1 year ago
Good morning, Pearl.
Thanks for leaving your fab feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
very efficient
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for your nice comments.
It's great you decided to renew with us again and found the process nice and easy.
Best wishes,
Jon
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Good experience
Very good
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for taking the time to leave your lovely feedback.
It's great you've decided to join us and if you ever need any help, please get in touch anytime.
Best wishes & welcome to AXA!
Jon
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Very poor updates on my accident.
I still have not had my accident sortied out from 2 years ago, no updates or call from the claims dept. and when I do get a call I get different answers from different people.
Jon
AXA Insurance
1 year ago
Good afternoon,
Thanks for taking the time to leave your feedback for us and I am sorry to hear about your experience.
I've passed this over to the relevant team for you.
Best wishes,
Jon
AXA Customer Service Team
0
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GO
Gordon
Подтверждено Feefo
Kingston upon Hull
1 year ago
Что Gordon сказал(-а) о AXA Insurance:
AXA comes out on top
I can only speak on my experience, unfortunately we had a flood in our kitchen ,it wasn't a sudden surge of water ,it had been running for about anything up to 4 to 6 months so it wasn't found until...
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Jon
AXA Insurance
1 year ago
Hi there, Gordon.
Thanks for your lovely comments for my colleague who was able to help get this resolved for you.
It's great you're happy with the service you've received and I'll pass your feedback over to the team!
Best wishes,
Jon
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Computerised. It was a nice computer.
I never spoke to anybody.
Jon
AXA Insurance
1 year ago
Hi there,
Thanks for taking the time to leave your feedback.
It's great to see you deciding to renew with us again and if you ever need any help, please get in touch anytime.
Best wishes,
Jon
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Expensive
Quotes usually too high compared to other good insurance companies
Jon
AXA Insurance
1 year ago
Hello & thanks so much for taking the time to leave us your feedback - we really appreciate it.
I'm sorry to hear that you found the price expensive this time around.
When assessing your price for the coming year, our underwriters take in to account various factors, such as our claims experience on the type of car you drive, as well as within the postcode area that you live in - if we've seen an increase in the number of claims, we would deem this to be a higher risk & that would be reflected in the price.
There are also other factors such as the rise in claims costs & inflation that are taken in to account, although we try our best to mitigate these costs as much as we can.
I've included some more info below, which I hope will help and I'll also ensure that your feedback is logged:
https://www.axa.co.uk/car-insurance/premiums/#reasons-why-your-premium-could-change
Take care & enjoy your day,
Jon
AXA Customer Service Team
0
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RS
Robert Stokes
Подтверждено Feefo
Shrewsbury
1 year ago
Что Robert Stokes сказал(-а) о AXA Insurance:
Reliable insurers
We moved our car insurance to AXA recently as we also have our annual travel insurance with them and have been delighted with the service they have provided
Anthony C
AXA Insurance
1 year ago
Hi Robert - thanks for taking the time to leave us your feedback.
I’m really pleased to hear you've had a positive experience with us.
Thanks so much for choosing us this year!
Enjoy your day 😊
Anthony C
AXA Customer Service Team
0
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EC
Elizabeth Collins
Подтверждено Feefo
Norwich
1 year ago
Что Elizabeth Collins сказал(-а) о AXA Insurance:
Exceptional. Would highly recommend.
Jon
AXA Insurance
1 year ago
Good morning, Elizabeth.
Thanks for leaving your fab feedback for us.
It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly.
Jon
AXA Customer Service Team
0
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RM
Robert Magee
Подтверждено Feefo
Vale of Glamorgan
1 year ago
Что Robert Magee сказал(-а) о AXA Insurance:
Quality product at a good price
Quick, easy to use, good ratings and good cover at a very competitive price.
Jon
AXA Insurance
1 year ago
Hi there, Robert.
Thanks for taking the time to leave your lovely feedback.
It's great you've decided to join us and if you ever need any help, please get in touch anytime.
Best wishes & welcome to AXA!
Jon
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.