AXA Insurance больше не является активным клиентом Feefo
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Надежный клиент
Подтверждено Feefo
1 year ago
home insurance claim
with my home insurance claim it was sorted easily
with good communication
Anthony M
AXA Insurance
1 year ago
Good afternoon,
Thanks for leaving your lovely review for us here at AXA.
It's great to hear you're happy with the service you've received!
If you ever need any help, please get in touch anytime.
Best wishes,
Anthony M
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Car Policy
Excellent from start to finish. Only issue was finding a phone number for help
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the great feedback about your new policy. If you still need to talk to our Help Team, you can call us on 0330 024 1158.
The team are available Mon to Fri 8am to 8pm & Sat 9am to 5pm. Bank Holiday opening times vary.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Excellent
Straight forward process. Competitive pricing
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the great feedback about the process of buying your new policy.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
I had a payment problem, which was sorted quickly
All good thank you
Paul
AXA Insurance
1 year ago
Hi there,
Thanks for the great feedback.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Avoid AXA.
The individuals on the phone are fine. The process is dreadful.
I had an extensive water leak, a lot of water fell out of the ceiling very quickly, I knew that water needed to be cleared up as...
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Jasmin
AXA Insurance
1 year ago
Hi there,
I'm sorry to hear you're unhappy with how your claim has been handled. I'll forward your review over to our Claims Team and ask them to log a complaint. If they need any information they'll reach out to you directly.
Take care
Jasmin
AXA Customer Service Team
0
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EL
Edward Llewellyn
Подтверждено Feefo
Neath, South Wales
1 year ago
Что Edward Llewellyn сказал(-а) о AXA Insurance:
Great service, and price competitive .
Jasmin
AXA Insurance
1 year ago
Hi Edward,
It's great to hear you're happy with your policy and our service! We're really glad you've stayed with us so please don't hesitate to get in touch if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Very easy to renew
Jasmin
AXA Insurance
1 year ago
Hi there,
It's great to hear you found it easy to renew your policy! We're really glad you've stayed with us so please don't hesitate to get in touch if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Failure to provide service
Fourteen months ago my car was hit while parked. I exchanged details with person responsible, supplied 2 witnesses and cctv footage and AXA have still not resolved the case. They have constantly...
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Gary
AXA Insurance
1 year ago
I'm sorry to see you're waiting to hear from the Claims Team but thanks for bringing it to our attention.
I've sent your comments to the Claims Team and asked that you're contacted with an update on the situation.
I hope you're able to get things resolved soon.
Gary
AXA Customer Service Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
AXA The one to have
Excellent customer service when i made a telephone call to renew my home insurance. Very competitive priceing from AXA in comparison.
Very helpful customer service advisor.
Jasmin
AXA Insurance
1 year ago
Hi there,
It's great to hear you're happy with your policy! Please don't hesitate to get in touch if there's anything else we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
0
Поделиться
JW
Jill Waterhouse
Подтверждено Feefo
Leeds
1 year ago
Что Jill Waterhouse сказал(-а) о AXA Insurance:
Easy to do.
Really easy to take out a policy . Could see what I got and didn't get.
Jasmin
AXA Insurance
1 year ago
Hi Jill,
It's great to hear you're happy with your new policy! We're really glad you've picked us so please don't hesitate to get in touch if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.