Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о AXA Insurance | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 298,783 отзывов

Надежный клиент

Подтверждено Feefo

1 year ago

Need I say more ! Covered by your other questions

Phone answered in good time. Very efficient and helpful assistant.

Anthony M

AXA Insurance

1 year ago

Good afternoon, Thanks for leaving your lovely 5-star review for us here at AXA. It's great to hear you're happy with the service you've received! If you ever need any help, please get in touch anytime. Best wishes Anthony M AXA Customer Service Team

Надежный клиент

Подтверждено Feefo

1 year ago

Changed car.

Very quick service all paperwork done and back on the road inside an hour. I had obtained a quote the day before so when I was ready I went on line, filled out the form, the result was as quoted....

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Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about how easy you found it to change your car on the policy. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day and enjoy your new car, Paul AXA Customer Service Team

jinquan Chen

Подтверждено Feefo

Luton Bedfordshire

1 year ago

Что jinquan Chen сказал(-а) о AXA Insurance:

Your company is very friendly and helpful

Paul

AXA Insurance

1 year ago

Hi Jinquan, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Надежный клиент

Подтверждено Feefo

1 year ago

They automatically renewed my policy at a very high price. Not very good.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about your recent renewal. Thanks for staying with AXA for another year. I'm sorry that the pricing this year wasn't as competitive as you'd wanted. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Надежный клиент

Подтверждено Feefo

1 year ago

Price was acceptable for renewal

No issues, renewal was acceptable and it saved looking at other insurers for a better deal

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you found the renewal process was easy and you're happy with the price. Thank you for renewing your car insurance with us for another year. I hope we continue to be just as competitive for you next year. Best wishes Paula AXA Customer Service Team

Надежный клиент

Подтверждено Feefo

1 year ago

Looked after extremely well by all staff. Fair price for policy. All documents easy access.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal and I'm happy that you found our pricing fair. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Надежный клиент

Подтверждено Feefo

1 year ago

Always good and prompt. AXA provide an excellent service and provide the insurance I require.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Надежный клиент

Подтверждено Feefo

1 year ago

solid servive need to be more competative and helpful

ok renewed as promised however when tried the other sites they were better priced! when quired the responce was not particually helpful

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about your recent renewal. Thanks for staying with AXA for another year. I'm sorry that the pricing this year wasn't as competitive as you'd wanted and that you felt that we weren’t as helpful as we should have been, when you contacted us about this. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

John

Подтверждено Feefo

Middlewich

1 year ago

Что John сказал(-а) о AXA Insurance:

Friendly, helpful, informative customer service

Paul

AXA Insurance

1 year ago

Hi John, Thanks for the great feedback about your recent renewal and the service that you received. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Надежный клиент

Подтверждено Feefo

1 year ago

AXA premiums are extremely competitive in to day volatile insurance market.

Paul

AXA Insurance

1 year ago

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