Aviva Ireland больше не является активным клиентом Feefo
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Надежный клиент
9 years ago
there was a delay in responding to the query. Customer service was friendly and helpful. there were a number of inaccuracies on my certificate of insurance.
Amy
Aviva Ireland
9 years ago
Hi there,
We are sorry to hear about your experience.
I know that one of our agents has been in contact with you, but if you need to speak to us again please send us an email to direct@aviva.ie
Kind Regards - Amy
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о Aviva Ireland:
The web sight is easy to use
Amy
Aviva Ireland
9 years ago
Hi Margaret,
Thank you for your 4 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that you found our online process so easy to use!
All the best – Amy
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Надежный клиент
9 years ago
Yes I would. Only one problem you seem to make no provision for Automatic Cars on your car describsion chart?. As my Car is a Automatic I'm taken it for granted that their is no problem ?. Rgds...
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Amy
Aviva Ireland
9 years ago
Hi there,
Thank you for your 4 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We have checked your policy and please be assured that there is no problem and that your automatic car is covered.
I will pass on your feedback to ensure that our website better communicates our cover for automatic cars going forward.
All the best – Amy
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Надежный клиент
9 years ago
Easy to book through website, easy to understand, best deal available. Thought there could be better communication with the customer after purchase though. I was left wondering what was happening as...
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Amy
Aviva Ireland
9 years ago
Hi there,
Thank you for your 4 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you found our website easy to use! We apologise for the delay in communication with you, I will pass this feedback on so that we can investigate.
All the best - Amy
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TC
Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о Aviva Ireland:
Good straightforward website
Good straightforward website where one can get a quote,cost the various options, what you want, can/can't afford before buying.
As for after sales service?
Hope I never find out.
Amy
Aviva Ireland
9 years ago
Hi John,
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We are happy to hear that you are satisfied with our online service!
All the best - Amy
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о Aviva Ireland:
Best quote out of 10 insurance companies I try'd
Amy
Aviva Ireland
9 years ago
Hi Karen,
Thank you for your 5 star review for Aviva Car Insurance.
Thanks for taking the time to review; it’s great to get such positive feedback. We are glad to hear that you are happy with the quote that you received!
All the best - Amy
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Надежный клиент
9 years ago
quick, competitive and easy
I would recommend Aviva's online service, it was easy to follow and complete and the prices very competitive.
Amy
Aviva Ireland
9 years ago
Hi there,
Thank you for your 5 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the ease and speed of our website! Delighted to hear that you would recommend our online service.
All the best - Amy
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Надежный клиент
9 years ago
Good telephone contact. Website quote is not reliable.
Telephone contact was good. I had to call Aviva as website quote kept changing upwards even though my details were unchanged.
Amy
Aviva Ireland
9 years ago
Hi there,
Thank you for your 4 star review for Aviva Car Insurance.
We really appreciate you taking the time to review! It’s fantastic to get constructive feedback. We apologise for the confusion with the online quote and hope that your issue has been resolved. If you do need to discuss this any further please contact us at direct@aviva.ie
All the best – Amy
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Trusted Customer
9 years ago
Что Trusted Customer сказал(-а) о Aviva Ireland:
Nice to be able to talk to a real person when needed
Good communication received all the information that I had quires about. Knew that I had the option to call to talk to a representative or could do various transaction via the webpage. Overall I...
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Amy
Aviva Ireland
9 years ago
Hi Sean,
Thank you for your 4 star review for Aviva Car Insurance.
We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We are glad that you are happy with the communication from us, and that overall your experience purchasing with us was positive!
All the best – Amy
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Trusted Customer
Dublin
9 years ago
Что Trusted Customer сказал(-а) о Aviva Ireland:
Excellent website and great personal communication
Amy
Aviva Ireland
9 years ago
Hi Muriel,
Thank you for your 5 star review for Aviva Car Insurance. We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re delighted to hear that you’re happy with our website and the post purchase communications!
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
I know that one of our agents has been in contact with you, but if you need to speak to us again please send us an email to direct@aviva.ie
Kind Regards - Amy