Dear Valued Customer,
Thank you for your continued support and kind feedback. We’re delighted to hear that you always receive great service from us. Your loyalty is truly appreciated, and we look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
I like dealing with Aquacadabra, their products are magic, delivery is always quick, products are well packaged, and arrive in good condition to my safe place. Cheers CB
AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Clive
Thank you for your wonderful feedback, CB. We’re delighted to hear that you enjoy shopping with Aquacadabra and that you’ve been pleased with our products, quick delivery, and secure packaging. It’s great to know that your orders consistently arrive safely and in good condition. Your kind support means a great deal to the whole team.
Best wishes,
Aquacadabra Team
Dear Freda
Thank you for your positive feedback. We’re delighted to hear that you were pleased with the product and pricing, and that you would choose to buy from us again. Your support is greatly appreciated, and we look forward to serving you in the future.
Best wishes,
Aquacadabra Team
Excellent. You worked out what I needed and sent it to me promptly
AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Valued Customer,
Thank you for your wonderful feedback. We’re delighted to hear that you had a good experience with us and that we were able to help identify exactly what you needed. It’s also great to know that your order was sent promptly. Your support is greatly appreciated, and we hope to serve you again soon.
Best wishes,
Aquacadabra Team
Easy to order. Good price. Fast delivery. Already ordered another item.
AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Valued Customer,
Thank you for your fantastic feedback. We’re delighted to hear that you found the ordering process easy, our prices competitive, and the delivery fast. It’s especially wonderful to know that you’ve already placed another order with us. Your continued support is greatly appreciated.
Best wishes,
Aquacadabra Team
The actual sales was ok BUT the follow-up was so complicated and an absolute nightmare being constantly bombarded by emails. It has put me off shopping with you. Some months ago I bought an API...
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AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Valued Customer,
Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent experience left you feeling frustrated and disappointed, especially after previously having such a positive experience with us.
We’re pleased to hear that your earlier interaction regarding the API test kit was helpful and that our team member provided the level of service we always aim for. However, we sincerely apologise that the follow-up process during your latest experience felt overwhelming and complicated. We understand how excessive communication can become frustrating, and we appreciate you bringing this to our attention.
Your comments regarding the changes to our system and the impact this has had on your experience are extremely valuable. Customer feedback like yours helps us identify where improvements are needed, and we will ensure your concerns are passed on internally for review.
We’re genuinely sorry to hear that this experience has caused you to lose confidence in shopping with us, but we do appreciate your honesty and the support you previously gave our company.
Best wishes,
Aquacadabra Team
Bargain price product and very efficient delivery. Thank you 😊👍🏾
AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Valued Customer,
Thank you for your wonderful feedback. We’re delighted to hear that you were pleased with the bargain price of the Fluval Provac spare bags and our efficient delivery service. Your support is greatly appreciated, and we hope to serve you again soon.
Best wishes,
Aquacadabra Team
I can say iv always had a great service never a problem.
AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Valued Customer,
Thank you for your continued support and kind feedback. We’re delighted to hear that you’ve always received great service from us and have never experienced any problems. Your loyalty is truly appreciated, and we look forward to serving you again in the future.
Best wishes,
Aquacadabra Team
Can’t believe a few strands of straw cost £6. I won’t ever buy from this company again.
AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Valued Customer,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your purchase and that the product did not meet your expectations in terms of value. We always aim to provide clear product descriptions and fair pricing, and we appreciate you taking the time to share your experience. Your comments will be taken on board as part of our ongoing efforts to improve both our products and customer experience.
Best wishes,
Aquacadabra Team
Works as well as the original. Bit too bright as it's new. Causing algae issues. But that's not a negative comment about the light.
AQUACADABRA TEAM
Aquacadabra
1 month ago
Dear Valued Customer,
Thank you for your detailed feedback. We’re delighted to hear that the replacement Multilux unit for your Juwel Vision 450 is performing as well as the original. It’s quite normal for new lighting units to appear brighter initially, and we appreciate your understanding regarding the temporary algae increase. Your honest comments and support are greatly appreciated.
Best wishes,
Aquacadabra Team
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Whether you keep coldwater, tropical, marine or pond fish - here at Aquacadabra we have a huge selection of products from leading manufacturers - to help you succeed in our great hobby.