Arrived in a decent time. P&p was expensive. Pleased with delivery but I will not be wearing these glasses, I will have to stick to wrap a round sunglasses
Allergy Best Buys
Allergy Best Buys
10 years ago
I'm sorry you find your wraparound eye protection unsatisfactory. Feel free to return them to us and we will refund the purchase price. No quibble.
CS at ABB
Отзывы о товаре
Дата покупки: 06/07/2015
0
Поделиться
Надежный клиент
10 years ago
Very good service. The contact centre staff were very helpful and knowledgeable.
It was very difficult to find the replacement attachment product I wanted to replace on a Medivac hoover on their website. I e-mailed in the end and was told the actual product number. I still...
читать еще
Allergy Best Buys
Allergy Best Buys
10 years ago
I'm sorry you had trouble finding the Medivac accessory you wanted. When you click on Product Types they're all in a section called Vacuum Cleaner Accessories. Alternatively you can type MED469 in the search box and it will take you straight to the Medivac Dusting Brush next time you need one. Thank you for shopping with us
CS at ABB
We have spoken to our supplier to see why this order has not been shipped to you. There will be a resolution of this in the morning.
CS at ABB
We have spoken with the supplier and your shipment should be being made today. Our customer service team are phoning you with the details
Надежный клиент
10 years ago
These comments follow on from a previous posting. Once the problem with my order had been recognised, the response was swift so I would rate higher than poor category but good rating, as available, tends more towards average.
Отзывы о товаре
Дата покупки: 25/06/2015
0
Поделиться
Надежный клиент
10 years ago
Very prompt delivery. No problems with ordering. Generally good service.
The high cost of returning goods is something I would consider seriously before ordering again. I unfortunately had to return the duvet for the double size having mistakenly ordered the single over...
читать еще
Allergy Best Buys
Allergy Best Buys
10 years ago
I am investigating your order with our customer services
CS at ABB
Allergy Best Buys
Allergy Best Buys
10 years ago
I am investigating your order with our customer services
CS at ABB
We do refund any postage incurred by the consumer if products are faulty or have been sent in error. I have taken a look at your order. I see that the duvet was returned two weeks after shipment and we reshipped the same day. We have to be careful with bedding returns because of the market we serve. Any bedding that has been used cannot be cleaned and put back into stock as it can in other organisations so we did have to check that as some time had passed the duvet was in a resaleable condition. I also see that we did not charge you for the second delivery of the product. I am sorry you do not think that you were treated fairly but I am afraid I do not think we are at fault on this occasion.
I ordered 4 items but one, the Medinose diodes, didn't arrive. I contacted AllergyBestBuys and they said it was shown as having been dispatched but they would send another one just in case. 2 weeks...
читать еще
Allergy Best Buys
Allergy Best Buys
10 years ago
Firstly let me apologise wholeheartedly for the way your order has been handled. I am sorry your word as a customer appeared to have been doubted - that simply should not have happened and I have brought it to the attention of the people concerned. Having looked at the notes about your order I can see there were four requests for the order to be shipped so as far as our customer service personnel were concerned not two but four shipments of your Diodes had been made and you still had not received them. It was only when a fellow director of this company contacted the supplier directly and insisted that the product was sent that day by tracked service that the issue was resolved.
You will see from other comments here that this is not the first time this has happened with this particular product. It appears the information from our supplier who ships this product for us was given in error on each occasion we contacted them. They gave us assurances that the products had been shipped and it became apparent over time that there must have been some error with their systems as the products were in fact out of stock at the time. One good thing about Feefo is that it allows us to see patterns which are not visible in the normal day to day of running a business. We have already spoken with our supplier and corrective action has been taken. I will be contacting you offline to further explain the matter.
CS at ABB
Allergy Best Buys
Allergy Best Buys
10 years ago
Just to confirm we have refunded your P&P as an apology
CS at ABB
Отзывы о товаре
Дата покупки: 11/03/2015
0
Поделиться
Надежный клиент
10 years ago
Delivery was fast and the order was perfect.
Отзывы о товаре
Дата покупки: 16/04/2015
0
Поделиться
Надежный клиент
10 years ago
Goods arrived promptly and within the estimated arrival date.
Living with allergies can be a real challenge. Here at AllergyBestBuys we offer safe, tested products at great prices that can help you avoid the triggers that set off an allergic reaction or provide comfort and relief when symptoms strike.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Living with allergies can be a real challenge. Here at AllergyBestBuys we offer safe, tested products at great prices that can help you avoid the triggers that set off an allergic reaction or provide comfort and relief when symptoms strike.