The item turned out to be too small, so I went through your returns process, immediately after receiving it. I am still awaiting my refund.
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. We are sorry to see you are disappointed with our service. I can see that a refund has been processed. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
TC
Trusted Customer
7 years ago
Although I'm told that a refund has been made, there is no sign of it in my account.
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. We are sorry to see you are disappointed with our service. I can see that a refund has been processed. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact
Дата покупки: 27/02/2019
0
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о All Pet Solutions:
I Really like the harness i bought the camo in xl for my staffie it fits really well but it wont last long as my dog grows the harness will get tighter and smaller which is a shame because i really...
Took my money for a bed only for me to chase a week later to find the item was no longer in stock. No notification that I wasn’t going to receive my item. Terrible customer service
Ali
All Pet Solutions
7 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
APS Team
Отзывы о товаре
Ali
All Pet Solutions
7 years ago
Thank you for your feedback.
I am sorry to hear your item was out of stock at the time of purchase. I can see that your order has now been cancelled and refunded to you.
We have reached out to you via email to ensure this has been resolved suitably for you.
APS Team
Дата покупки: 21/03/2019
0
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о All Pet Solutions:
Everything was quick and easy, fast delivery, and items just as expected! And a bonus Reggie loves them.
Отзывы о товаре
Дата покупки: 08/02/2019
0
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TC
Trusted Customer
Подтверждено Feefo
Middlesbrough
7 years ago
Что Trusted Customer сказал(-а) о All Pet Solutions:
Delivery was prompt and the quality of the goods purchased was good. However they got my order wrong twice. First order was for 2 large and 1 medium dog collars, I received 1 large and 2 medium...
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Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
Отзывы о товаре
Ali
All Pet Solutions
7 years ago
Thank you for your feedback. I am sorry to hear you have had a problem with the correct item being received. We have sent you an email encase you have any further issues. If you have any further issues, please get in touch with our customer service team via livechat or email using the link below: https://www.allpondsolutions.co.uk/contact APS Team
All information given in relation to size and colour was very precise. This pet carrier was exactly as described. Very pleased with this item. I would certainly purchase again using this
Web site.
The best harnesses I have got for both my dogs! So cheap for such good quality! Really really pleased with these and hope to be purchasing again in the future! Extremely happy.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.