Terrible service still haven’t even received my parcel
David Lever
All Cures
5 years ago
Good afternoon,
According to Royal Mail your order was delivered from the Ashford sorting office on the 2nd of January. If you still do not have this order to hand, please check with other members of your household and your neighbours to see if they have taken it in for you.
If you can still not find your order, please contact customercare@allcures.com and they will be able to resolve your issue.
Regards
Allcures
Отзывы о товаре
David Lever
All Cures
5 years ago
Good afternoon,
According to Royal Mail your order was delivered from the Ashford sorting office on the 2nd of January. If you still do not have this order to hand, please check with other members of your household and your neighbours to see if they have taken it in for you.
If you can still not find your order, please contact customercare@allcures.com and they will be able to resolve your issue.
Regards
Allcures
Дата покупки: 24/12/2020
0
Поделиться
BM
Ben James McDonald
Подтверждено Feefo
5 years ago
Что Ben James McDonald сказал(-а) о All Cures:
By giving me my product on time.
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. I have checked your order and it was placed after we shut for Christmas (I believe this was mentioned on the shipping page). We shipped your order when we came back on the 29th of December and it was delivered 4 working days later on the 4th of January.
We apologise if you feel that your order was delayed but your order was delivered within 3-5 working days of despatch as we state in our website even if the bank holiday made it seem longer.
Thank you once again for your time and I hope you have a good day.
Regards
Allcures
Дата покупки: 24/12/2020
0
Поделиться
CR
Connor Rath
Подтверждено Feefo
5 years ago
Что Connor Rath сказал(-а) о All Cures:
Mailing is a bit slow but they usually make it to Australia in 10-14 days, that's to be expected with this time of the year. Thank you AllCures <3
Absolutely shambolic, my order was sent to the wrong address, I rechecked after the order was delivered and I used the correct address.
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. We did send the order to the correct address but there was an issue with Royal Mail sorting the order that meant that the address was not recognised. When this was pointed out to us we immediately arranged for a replacement order to be sent out that was delivered on the 4th of January.
I am sorry for the problem with your order and hope hat it has not caused you too great an inconvenience.
Regards
Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.