Real-time hiking trails booking platform and aggregator
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Оценок за прошлый год:
Afritrails больше не является активным клиентом Feefo
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BP
Belinda Paetzold
3 years ago
Дата покупки: 03/08/2021
Что Belinda Paetzold сказал(-а) о Afritrails:
Quick response and very helpful. Thanks 😎
Отзывы о товаре
Загруженные мультимедийные материалы
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CJ
Caitlin Jones
3 years ago
Дата покупки: 02/08/2021
Что Caitlin Jones сказал(-а) о Afritrails:
Such an easy booking system!
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GB
Grazyna Boryna
4 years ago
Дата покупки: 23/02/2021
Что Grazyna Boryna сказал(-а) о Afritrails:
Great website to see availability not only of the trail you had in mind but to see what other trails are available. Easy bookings platform, easy payment platform, confirmation sent immediately with...
No issues with the initial booking. But once amendments were required, the planning between the service provider and the 3rd party led to poor and slow communication between the service provider and...
The site doesn’t give enough information about the booking and payment process, you have to pay upfront without a confirmation of your booking, and it was impossible to contact Afritrails...
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Afritrails Customer Service Team
Afritrails
4 years ago
Thank you for the review and feedback! We are sorry to hear you found our communication to be an issue. As mentioned on our calls it was a long weekend where the service providers were not reachable. We passed on the information to our customer service team and we have since rectified this issue for any public holidays in the future. I do hope you will give us another chance to prove this to you. The Afritrails Team
From start to finish, The process of booking to checking in/ out of the otter trail was seamless. Thanks for the great service!
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Надежный клиент
4 years ago
Дата покупки: 15/03/2021
My booking with Afritrails was a tedious process where I needed to follow up before information was provided to me. When I was offered an expected reply time (by close of business) this was not done....
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Afritrails Customer Service Team
Afritrails
4 years ago
Thank you for the review and feedback! We are so happy to hear that you enjoyed your whole experience. We have passed your comments on to the team to rectify and organisation issues at the trail. Looking forward to assisting you again soon. The Afritrails Team
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SS
Sean Sandham
4 years ago
Дата покупки: 24/02/2021
Что Sean Sandham сказал(-а) о Afritrails:
Èverything was arranged and additional information provided. Trail was amazing.
Отзывы о товаре
Afritrails Customer Service Team
Afritrails
4 years ago
Thank you for the wonderful review! We are so glad to hear that you enjoyed your whole experience. We have passed your positive comments on to the team. Looking forward to assisting you again soon. The Afritrails Team
The Cadeau trail has the 5 start rating. The hosts were amazing, the scenery and trails stunning. We will definitely be going back again.
Afritrails had some confusion with our booking for the otter...
Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Afritrails is a real-time booking platform and aggregator of hiking trails, providing access to some of the most beautiful and untouched areas of Southern Africa.
