Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Hiscox Insurance | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 3,862 отзывов

Надежный клиент

Подтверждено Feefo

13 years ago

First class service, just what I was after in a policy, Thanks

Надежный клиент

Подтверждено Feefo

13 years ago

Excellent

Надежный клиент

Подтверждено Feefo

13 years ago

Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3…

Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3 times and still not received it. It hasn't been received in the post and neither of the 2 emails you...

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Hiscox Insurance

13 years ago

Thanks for choosing Hiscox for your business insurance, and also for taking the time to leave feedback of your experience of us. I have been in touch with the Operations team, and we have a record of the documents having been sent via email as expected, so I am disappointed that they have not arrived. One of the team is due to contact you to arrange delivery of the documents. I appreciate your patience, and hope that your experience of Hiscox meets your expectations from here on. Annabel Venner Marketing Director

Надежный клиент

Подтверждено Feefo

13 years ago

Difficult to say which one i'd choose. I had a confusing experience although when I…

Difficult to say which one i'd choose. I had a confusing experience although when I did get to speak to someone they were always very polite. Confusing in that when I called in I couldn't speak to...

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Hiscox Insurance

13 years ago

I'm sorry to hear that your experience with Hiscox wasn't as you'd have liked it, though I'm pleased to see that you found our agents polite. I have spoken to the Operations Manager and understand what has happened, which is a combination of a missed internal communication procedure plus a degree of exuberance on our part in attempting you to contact you to correct this. A member of the team is due to contact you personally to ensure everything is correct and as it should be. Finally, I'd like to take the opportunity to thank you for choosing Hiscox for your business insurance, and hope that you find things a little less mixed moving forwards. Annabel Venner Marketing Director

Надежный клиент

Подтверждено Feefo

13 years ago

N/A

Надежный клиент

Подтверждено Feefo

13 years ago

Great site and value for money....

Надежный клиент

Подтверждено Feefo

13 years ago

Process was smooth and straightforward. Can't fault it.

Надежный клиент

Подтверждено Feefo

13 years ago

the web site was easy to use and the insurance offered was just what I…

the web site was easy to use and the insurance offered was just what I wanted. It was easy to purchase and my documents were there quickly. A good experience.

Надежный клиент

Подтверждено Feefo

13 years ago

good

Надежный клиент

Подтверждено Feefo

13 years ago

Very quick and efficient. Good customer experience.

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Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

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