Friendly, professional service. Clear pricing policy. Second time I have used facilities at 3D no hesitation in returning to them.
Simon Burnett
Metro Storage
7 years ago
Many thanks for the 5 stars - it is always nice to have happy returning customers so thank you.
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PA
Paula
Подтверждено Feefo
7 years ago
Что Paula сказал(-а) о Metro Storage:
Prompt, friendly service and clean well-lit facilities. Helpful staff. Great locale for us. We are off to a good start with storing our stuff while we sort out a life change. Thanks Metro.
Simon Burnett
Metro Storage
7 years ago
Delighted we could be of assistance and thank you very much for the 5 stars!
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Надежный клиент
Подтверждено Feefo
7 years ago
Efficient process, very clean and secure premises, flexible contract.
Simon Burnett
Metro Storage
7 years ago
Thank you for taking the trouble to review us we really appreciate the 5 stars!
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MM
Mr Jean Masson
Подтверждено Feefo
7 years ago
Что Mr Jean Masson сказал(-а) о Metro Storage:
Great location
Easy in terms of access
Simon Burnett
Metro Storage
7 years ago
Thank you for taking the time to review us and give us 5 stars - much appreciated!
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Надежный клиент
Подтверждено Feefo
7 years ago
They could be more polite.
Better Customer service level. The customer has the right to ask all questions he wants even if it is written in a never sent email.
Simon Burnett
Metro Storage
7 years ago
Thank you for taking the time to put a review up. On the day in question I was dealing with a serious operational issue at another of our storage locations, hence why I was not available to answers your questions. I sent you an email FIRST THING the next morning to apologise for the situation and the fact that I was a bit distracted on your move in day. I therefore feel I made a proper effort to explain to you what had been going on and APOLOGISE....yet you decide to leave this review.....I think that is a little unfair of you.
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Надежный клиент
Подтверждено Feefo
7 years ago
Rude customer service.
Simon Burnett
Metro Storage
7 years ago
We are not happy that you have left this review. You have made an allegation of rudeness. I have checked our records and you complained about not understanding the 50% off the first 8 week offer that appears on absolutely every single bit of our marketing. You then signed a storage agreement, again with all of this information on the storage agreement. You did this having received multiple emails explaining our offer and met with one of the team who also made our terms of business clear. We have to assume that you would read the agreement before signing it so we are at a loss to understand how you could not understand what our terms of business are. We have run this facility for 3 years and have never received a complaint like yours. We work very hard to offer good service and have received multiple very positive reviews from numerous happy customers....but I guess they actually read our terms of business before going ahead and taking a unit with us!
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MR
Mr Anakorn Rangsiwongse
Подтверждено Feefo
7 years ago
Что Mr Anakorn Rangsiwongse сказал(-а) о Metro Storage:
Highly recommend
Quick respond to all my question. Great location. Very easy to access. I highly recommend 3D space self storage.
Simon Burnett
Metro Storage
7 years ago
Thank you for giving us 5 stars - we are delighted we could help you with your storage!
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Надежный клиент
Подтверждено Feefo
7 years ago
Clean, efficient and great location. The facility is very easy to use and simple to set up and use. Thanks!
Simon Burnett
Metro Storage
7 years ago
Many thanks for your kind review - we really appreciate it!
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MZ
Mr Wojciech Ziolkowski
Подтверждено Feefo
7 years ago
Что Mr Wojciech Ziolkowski сказал(-а) о Metro Storage:
Recommended!
Great location and accessibility! Would use again!
Simon Burnett
Metro Storage
7 years ago
Many thanks - we are glad we could be of service....
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Надежный клиент
Подтверждено Feefo
7 years ago
Very helpful efficient and competitive.
Simon Burnett
Metro Storage
7 years ago
Very kind of you to give us such a positive review
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
