The service offered by 3D Space Storage is amazing!
I've been using this space in Central London for more then 2 years. Cleanliness 5*, Staff5*
Customer service is outstanding.
Simon Burnett
Metro Storage
4 years ago
We are very grateful for the very kind review - thank you! Delighted we could be of service.......
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GU
Guy
Подтверждено Feefo
4 years ago
Что Guy сказал(-а) о Metro Storage:
Professional, secure, clean, all you need for safe storage
Simon Burnett
Metro Storage
4 years ago
We are happy we could help you with your storage needs and thank you for the 5 stars - appreciated!
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Надежный клиент
Подтверждено Feefo
4 years ago
Secure and clean facilities with excellent customer service. Gaius was very helpful and patient while dealing with me.
Simon Burnett
Metro Storage
4 years ago
Delighted we could help you with your storage needs and thank you very much for the 5 stars - we really appreciate it!
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Надежный клиент
Подтверждено Feefo
4 years ago
Very slick customer service and secure storage facility
Simon Burnett
Metro Storage
4 years ago
Thanks for the 5 stars....much appreciated. Delighted we would help you with your storage needs!
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Надежный клиент
Подтверждено Feefo
4 years ago
Great service
Great service
Simon Burnett
Metro Storage
4 years ago
Thank you for taking the time to review and delighted we could help you with your storage needs....
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Надежный клиент
Подтверждено Feefo
4 years ago
Great service...quick and easy to sign up
Easy sign up. Very clean and well presented facility. Would recommend
Simon Burnett
Metro Storage
4 years ago
thanks for the 5 stars - much appreciated!
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NL
Neil G Van Luven
Подтверждено Feefo
4 years ago
Что Neil G Van Luven сказал(-а) о Metro Storage:
Excellent service. Highly recommended.
Excellent service.
Simon Burnett
Metro Storage
4 years ago
Delighted we could help you with your storage needs and thank you for the review - much appreciated!
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RO
Rosanna
Подтверждено Feefo
4 years ago
Что Rosanna сказал(-а) о Metro Storage:
Good facilities - diabolical customer service
The actual facilities are great but the customer service was so diabolical that I decided to end the contract. There are literally thousands of companies like this, no need to be patronised and...
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Simon Burnett
Metro Storage
4 years ago
Thank-you for your feedback. We are disappointed you feel you didn’t have a good experience with our team. We all take pride in our work and take customer service very seriously indeed. We have worked very hard to gain the great reputation we have for our award winning customer service and really try to go the extra mile for our valued customers. All we asked you to do was check you had used the correct payment link because a payment you made had gone missing. As it transpired you had used the correct payment link but just given us the wrong date that you made the payment. The matter was soon resolved after 2 of our staff members spent time looking for the payment. We are sorry that you became offended by our request to check but didn’t feel this was an unreasonable request under the circumstances.
RO
Rosanna
4 years ago
As expected you do not even see the issue.
Your staff was poorly trained and could not even own up to their error
I made the payment with the correct link on the correct date, but only after 4 or 5 emails your staff decided it was worth checking, up until that point they assumed it was my error and were not even able to recognize the name of your company on the bank statement I sent, to my dismay the send me the worse customer service line I ever read...."sorry if you felt we should have spent more time on your account" well had you been trained properly this would have never happened, have the decency to apologise for the misunderstanding and close with a good friendly note. Do not blame the customer for your lack of acumen and training. Check your facts before! and please do not reply. As I said great facilities, poorly trained, patronising and rude staff.
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Надежный клиент
Подтверждено Feefo
5 years ago
Great service...quick and easy to sign up
Good selection of units, quick and easy to sign up and pay direct from the website. Facility is really clean and well lit.
Simon Burnett
Metro Storage
4 years ago
Thank you for your kind review - we really appreciate it and are delighted to be helping you with your storage needs!
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Надежный клиент
Подтверждено Feefo
5 years ago
Very responsive and helpful
Very responsive staff
Simon Burnett
Metro Storage
5 years ago
Delighted we could help you with your storage needs and thank you for the review!
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
