Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

WEBS Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 6,303 recenziilor

Client de încredere

Verificată de Feefo

4 months ago

Wish it had felted better, but very soft

It was quite fast. The yarn was well packaged.

Evaluări de produse

Data achiziției: 20/01/2026

Client de încredere

Verificată de Feefo

4 months ago

Great service

Always dependable. Order arrived just before the snow storm! Perfect!

Evaluări de produse

Data achiziției: 20/01/2026

Alethea D.

Verificată de Feefo

USA

4 months ago

Ce a spus Alethea D. despre WEBS:

Accurate color

Excellent. Very prompt shipping.

Evaluări de produse

Data achiziției: 20/01/2026

Client de încredere

Verificată de Feefo

4 months ago

Poor ordering service

See above issue with receiving incorrect order

Anna

WEBS

4 months ago

Thank you for your feedback, and we sincerely apologize for the issue with your order. We’re sorry that one of the items was missing from your parcel. While we work hard to minimize packing errors, occasional mistakes can happen, and we regret that this occurred with your order. A refund for the missing item was processed on 01/29/2026 and should now be reflected in your account. We truly appreciate your patience and understanding, and we’ll continue striving to provide a smoother ordering experience in the future. Best wishes, Anna and the WEBS Customer Service Team

Evaluări de produse

Anna

WEBS

4 months ago

Thank you for your feedback, and we’re very sorry for the inconvenience caused with your order. Unfortunately, the Clover 32" PRO Takumi Bamboo Circular Knitting Needles – US 15/10.00mm you ordered was no longer in stock, so we were unable to send a replacement. A refund for the missing item was processed on 01/29/2026. We also attempted to reach you by phone on the same day but were unable to get through, so we left a voicemail to let you know about the refund. We work hard to keep packing errors to a minimum, but occasionally mistakes do happen, and we sincerely apologize that this occurred with your order. We also apologize for the delay in resolving this issue and for any frustration it caused. Your feedback is important to us, and we’ll continue working to improve our service. Best wishes, Anna and the WEBS Customer Service Team

Data achiziției: 13/01/2026

Kara Kissinger

Verificată de Feefo

USA

4 months ago

Ce a spus Kara Kissinger despre WEBS:

Excellent service. Will use again!

Responsive, friendly and efficient

Evaluări de produse

Data achiziției: 20/01/2026

Client de încredere

Verificată de Feefo

4 months ago

Webs Valley Yarn

Webs always has great service. No difficulty placing the order. Ships soon. Returns are no problem

Evaluări de produse

Data achiziției: 19/01/2026

Client de încredere

Verificată de Feefo

4 months ago

Good prices, good service

Delivery was fast and no issues. I have dealt with the company before and never had a problem with their sales or service.

Evaluări de produse

Data achiziției: 18/01/2026

Gerald Bliss

Verificată de Feefo

USA

4 months ago

Ce a spus Gerald Bliss despre WEBS:

Spam with a good product

Too much talk, not nearly enough action.

Yuliia

WEBS

4 months ago

Hello, Thank you for your feedback. I’m sorry to hear that you felt this way - that’s certainly not the impression we want to leave. I’ve checked on our side and I’m unable to find any recent email correspondence from you. If you need any assistance, please don’t hesitate to reach out - we’re more than happy to help and ensure you receive the support you need. If your comment relates to the number of newsletters you’re receiving, you can easily reduce them to just one per week. There’s an option to adjust your preferences at the very bottom of any of our emails. We truly appreciate your feedback and the opportunity to improve. Best wishes, Julie and the WEBS Customer Service Team

Gerald Bliss

4 months ago

At no point in the aspp did I see a method for contacting you via email. Leaving an app rating is always the best way, so everyone can see your app's weaknesses.

Anna

WEBS

4 months ago

Thank you for your follow-up. We’d like to clarify that we don’t have an app, we operate entirely through our website. Our contact details are available at the bottom of the website page under the Customer Care section, and you can also find them via the Help Centre button in the same section. For your convenience, you can also reach us directly by email at customerservice@yarn.com. Additionally, we offer an online chat service - simply press the Help button located at the bottom right corner of the website to get in touch with our team. We appreciate you taking the time to share your experience and hope this makes contacting us easier in the future. Best wishes, Anna and the WEBS Customer Service Team

Evaluări de produse

Data achiziției: 18/01/2026

AYD

Verificată de Feefo

USA

4 months ago

Ce a spus AYD despre WEBS:

Great Service....

yarn on it's way back to WEBS

Anna

WEBS

4 months ago

Thank you for your feedback. We’re glad the return has been arranged. Once the items have been received and processed at our warehouse, we’ll handle the remainder and you’ll receive a separate email confirming the refund. Best wishes, Anna and the WEBS Customer Service Team

Evaluări de produse

Anna

WEBS

4 months ago

Thank you for your feedback. We’re sorry to hear that the yarn didn’t feel as soft as expected and that the color differed from the photo. While we make every effort to show accurate colors and textures, variations can occur due to screen settings, lighting, and slight differences in the yarn itself. We appreciate your understanding and your input helps us improve. Best wishes, Anna and the WEBS Customer Service Team

Data achiziției: 17/01/2026

Client de încredere

Verificată de Feefo

4 months ago

Product was excellent ! Shipping was not.

Actually, once I received the product, very happy. The shipping and follow up for shipping was not fun. Product did not come so tried to follow up and found it was stuck in a post office. USPS...

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Anna

WEBS

4 months ago

Thank you for your feedback. We’re so pleased to hear that you’re happy with the product itself, that truly means a lot to us. However, we’re very sorry that your shipping experience did not meet expectations. As we handle a large volume of orders each day, we’re unfortunately unable to proactively monitor the tracking progress of every individual parcel. If anything appears unusual or delayed in the tracking updates, we always encourage customers to contact us directly. Once we’re made aware of an issue, we’re more than happy to step in and follow up with the postal service on the customer’s behalf to help move things forward. We really appreciate you sharing your experience, and we’re glad that the matter was resolved and your order reached you safely. Best wishes, Anna and the WEBS Customer Service Team

Data achiziției: 29/12/2025

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Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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WEBS Recenzii

Berroco Vintage DKMai multe recenzii pentru acest produs (60)Vizualizați site-ul web al produsuluiRight color, right price

Cascade Yarns Pacific BulkyMai multe recenzii pentru acest produs (15)Vizualizați site-ul web al produsului

Valley Yarns Berkshire BulkyMai multe recenzii pentru acest produs (66)Vizualizați site-ul web al produsuluiGreat quality, reasonable price and easy to work with.

Hayfield Bonus DKMai multe recenzii pentru acest produs (24)Vizualizați site-ul web al produsuluiThe colors of the yarn were very vibrant and texture of yarn felt good. Not much splitting. Very pleased with my purchase and would buy again.

Paintbox Yarns Simply DKMai multe recenzii pentru acest produs (113)Vizualizați site-ul web al produsuluiColors were good, texture and working with the yarn was good but a little more splitting than i expected. Still i would buy this yarn again.

Hayfield Bonus DKMai multe recenzii pentru acest produs (24)Vizualizați site-ul web al produsului

Hayfield Bonus DKMai multe recenzii pentru acest produs (24)Vizualizați site-ul web al produsului

KnitPro Ginger Fixed Circular Needles 16" (1 Pair)Mai multe recenzii pentru acest produs (10)Vizualizați site-ul web al produsuluiThe needles are terrific. The email bombardment, not so much.

Plymouth Yarn AireadoMai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsuluiCouldn't wait until the yarn got here and immediately starting knitting - lots of compliments on my sweater......

Juniper Moon Farm Patagonia Organic MerinoMai multe recenzii pentru acest produs (24)Vizualizați site-ul web al produsuluiyarn was not soft as expected and color different that what was in the photo.

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