Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

WEBS Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 6,303 recenziilor

Sandee

Verificată de Feefo

3 months ago

Ce a spus Sandee despre WEBS:

Love this website!

If I can't find the yarn I'm looking for anywhere else, WEBS more than likely has it for a great price!

Evaluări de produse

Data achiziției: 07/02/2026

Rebecca McCue

Verificată de Feefo

USA

3 months ago

Ce a spus Rebecca McCue despre WEBS:

Easy to Work With, Lovely Colors

I didn't have any problems. The fact order was processed quickly and I was kept informed every step of the way.

Evaluări de produse

Data achiziției: 31/01/2026

Andrea Dener

Verificată de Feefo

USA

3 months ago

Ce a spus Andrea Dener despre WEBS:

Great yarn selection and prices

Not great communication or Custom Service when I contacted them.

Anna

WEBS

3 months ago

Thank you for your feedback and for highlighting our yarn selection and pricing! We’re sorry to hear that your experience with our customer service and communication wasn’t as smooth as it should have been. We’re currently experiencing a high volume of inquiries, but we’re working hard to respond as promptly as possible. Your feedback helps us improve, and we truly appreciate your patience. We hope you continue to enjoy our yarns and give us another chance to provide a better experience in the future. Best wishes, Anna and the WEBS Customer Service Team

Data achiziției: 07/02/2026

Client de încredere

Verificată de Feefo

3 months ago

Prompt and accurate

Got what I ordered when it was expected. The website was easy to navigate.

Data achiziției: 07/02/2026

Client de încredere

Verificată de Feefo

3 months ago

Disappointed in this yarn

WEBS is always great about sending things promptly. There was a good selection of colors.

Anna

WEBS

3 months ago

Thank you for your feedback and for your kind words about our service and color selection! We’re sorry to hear that the yarn itself didn’t fully meet your expectations. If there’s anything we can assist you with or if you’d like help choosing a yarn that may suit your project better, please feel free to reach out, we’re always happy to help. We truly appreciate your support and hope you enjoy exploring more of our yarns in the future! Best wishes, Anna and the WEBS Customer Service Team

Evaluări de produse

Anna

WEBS

3 months ago

Thank you for sharing your experience. We’re glad to hear that you found the yarn soft and enjoyable to knit! We understand your concerns about wet blocking and how it can affect the yarn’s structure. If you do choose to wet block, it’s advisable to test a small swatch first to see how the yarn reacts before working on the entire project. We appreciate your feedback and are happy to hear you still have plenty of yarn to experiment with future hats. Hopefully, you can achieve the perfect fit and feel without compromising the softness. Best wishes, Anna and the WEBS Customer Service Team

Data achiziției: 31/01/2026

Client de încredere

Verificată de Feefo

3 months ago

Perfect stocking hat yarn

Fast and easy

Evaluări de produse

Data achiziției: 07/02/2026

Sherri Burrow

Verificată de Feefo

3 months ago

Ce a spus Sherri Burrow despre WEBS:

Terrible Slow and Non Responsive

What service??? Customer service took weeks to respond for a simple shipping status and I actually finally received my yarn before they replied.

Anna

WEBS

3 months ago

Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to wait for a response regarding your order. At the time of your inquiry, our customer service team was experiencing an unusually high volume of requests, which unfortunately led to longer response times than usual. While we’re glad to hear that your yarn arrived safely, we sincerely apologize that our reply reached you only after delivery. We truly value our customers and are continuously working to improve our response times so we can provide the level of service you expect and deserve. Thank you for your patience and for bringing this to our attention. Best wishes, Anna and the WEBS Customer Service Team

Data achiziției: 07/02/2026

Client de încredere

Verificată de Feefo

3 months ago

WEBS, Great Selection of Reasonably Priced Yarns

My order was processed the day I placed it.

Evaluări de produse

Data achiziției: 20/01/2026

Client de încredere

Verificată de Feefo

3 months ago

Excellent

Great service in every way

Evaluări de produse

Data achiziției: 29/01/2026

Client de încredere

Verificată de Feefo

3 months ago

They have been good about answering my questions and everything arrived as it should.

Data achiziției: 06/02/2026

Nu ai primit o invitație de evaluare?

Valley Yarns Huntington Coned Sock Yarn - 2lb Cone

Vezi toate mediile (1639)

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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Cum sunt colectate evaluările Feefo?

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