Ordered my coat, delivery said 2-3 days, the coat wasn't dispatched for like 4 days so then had to wait for royal mail to come off strike before I could even keep warm, won't be ordering again
1
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MR
Michelle Robinson
3 years ago
Ce a spus Michelle Robinson despre Voi London:
Disappointed don’t waste your money Customer service is shocking
Really disappointed in the service. They charge you for delivery charge you for return and the size is completely off. I’ve emailed them loads of times about if I just Gotta prove that I’ve sent it...
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Customer Service
Voi London
3 years ago
Good morning, Michelle,
We are deeply sorry to see that you are not happy with the service provided. Like many businesses we cannot refund items until we receive the goods to our warehouse, I can see from the email thread that you were asked for the tracking number to show these were on their way back to us as you wanted the refund issuing sooner and this is what we need to see before customer services and refund you.
There have been slight back logs on returns reaching our warehouse due to the nation-wide postal strikes. I can see that your refund has now been processed.
Kind Regards
Voi London
MR
Michelle Robinson
3 years ago
Still doesn’t take away, the fact that your sizing is well off and that you don’t respond to emails when I was asking about sizing. I still think it’s outrageous that you charge For postage here and return And when I was emailing you because you said you send it back by Royal mail, there is no guarantee you didn’t even respond to that either So your customer service is shocking I won’t ever buy from you again and I want anyone else to buy from you as well
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Client de încredere
3 years ago
Good quality
Good quality and service
0
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Client de încredere
3 years ago
Good
Good right stuff
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BB
Bryce Bedingfield
3 years ago
Ce a spus Bryce Bedingfield despre Voi London:
It’s says 3 to 5 days and it’s been a week and a half now
1
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CM
Chad Mccallum
3 years ago
Ce a spus Chad Mccallum despre Voi London:
Great products, great price
0
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FM
Ferguson Maureen
3 years ago
Ce a spus Ferguson Maureen despre Voi London:
My boyfriend loved this jacket really nice on
0
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Client de încredere
3 years ago
Good quality
Easy ordering good quality and fast delivery.
0
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Client de încredere
3 years ago
Yeah good quality of clothes but wasn’t to happy on how long and how ho 😁
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Voi London applies its heritage of quality manufacturing and classic designs to menswear and womenswear. Shop our jeans, tracksuits, hoodies, sweatshirts and t-shirts.
