Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

WarmeHaus Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Ce a spus Trusted Customer despre WarmeHaus:

Quick delivery

Evaluări de produse

Data achiziției: 07/02/2019

1

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Trusted Customer

Port Talbot

7 years ago

Ce a spus Trusted Customer despre WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

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Evaluări de produse

Data achiziției: 05/02/2019

1

Client de încredere

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Client de încredere

7 years ago

Thank you for your acknowledgement.

Evaluări de produse

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data achiziției: 29/01/2019

0

Client de încredere

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

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Data achiziției: 04/01/2019

1

Client de încredere

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Data achiziției: 27/12/2018

0

TC

Trusted Customer

7 years ago

Ce a spus Trusted Customer despre WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Evaluări de produse

Data achiziției: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Ce a spus Trusted Customer despre WarmeHaus:

Great Product, great price

Data achiziției: 20/12/2018

0

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Trusted Customer

7 years ago

Ce a spus Trusted Customer despre WarmeHaus:

Good info

Recommended

Evaluări de produse

Data achiziției: 16/12/2018

0

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Trusted Customer

Streetly

7 years ago

Ce a spus Trusted Customer despre WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

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Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Evaluări de produse

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Data achiziției: 10/12/2018

0

TC

Trusted Customer

7 years ago

Ce a spus Trusted Customer despre WarmeHaus:

Excellent service

Superb quick service

Evaluări de produse

Data achiziției: 10/12/2018

0

WarmeHaus Recenzii

Bergen 1800 x 500mm Straight Chrome Heated Towel RailMai multe recenzii pentru acest produs (3)Vizualizați site-ul web al produsuluiNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiAll ready have.no more to say!!!

Bergen 700 x 450mm Straight Chrome Heated Towel RailMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiOrdered online, speedy delivery excellent service.

Aarhus 1000 x 550mm Sand Grey Reversible Heated Towel RailMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGood conversation with staff

Bismo 577 x 778mm White Wall Mounted 1500W Oil Filled Electric RadiatorMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGood quality and seemed to do what is required once fault code sorted.

Juva 800 x 500mm White Thermostatic Electric Flat Panel Heated Towel RailMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGood product and fast service delivery

Cum sunt colectate evaluările Feefo?

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Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?