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Voyager Insurance Services Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 2,534 recenziilor

Client de încredere

Verificată de Feefo

4 hours ago

Parson's Egg

excellent but the proof of the pudding will be in the eating - just hoping I don't have to find out how difficult it could be to make a claim!

Christine

Verificată de Feefo

7 days ago

Client de încredere

Verificată de Feefo

8 days ago

Breakdown insurance

Very helpful advisor. I took out 12 months breakdown insurance. This was done over the phone as I couldn’t access the internet site at the time.

George

Verificată de Feefo

GBR

9 days ago

Ce a spus George despre Voyager Insurance Services:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

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Marketing Assistant

Voyager Insurance Services

8 days ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Penny

Verificată de Feefo

GBR

16 days ago

Ce a spus Penny despre Voyager Insurance Services:

Fab as always

Helpful discussion, options given , easy to talk to Overall fab experience As always

Nicholas

Verificată de Feefo

GBR

19 days ago

Ce a spus Nicholas despre Voyager Insurance Services:

Breakdown cover in Ireland

Straightforward process to buy, good value. Didn't breakdown, so not tested response to a breakdown yet.

Debra

Verificată de Feefo

20 days ago

Ce a spus Debra despre Voyager Insurance Services:

Staff very helpful. Waiting a long time for call to be answered.

Christopher

Verificată de Feefo

GBR

21 days ago

Ce a spus Christopher despre Voyager Insurance Services:

Simple application form

A sensible potion for people that ongoing conditions that aren't likely to cause an issue whilst away. Simple application too.

Nima

Verificată de Feefo

GBR

21 days ago

Ce a spus Nima despre Voyager Insurance Services:

Very helpful

I could get through on the phone easily to Order the insurance They explained things very well I haven’t needed to put in a claim as yet

Client de încredere

Verificată de Feefo

21 days ago

Great Insurance

Easy to navigate the website. Good value

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