From start to finish the service was flawless. Nothing too much trouble even though we made several amendments to our enquiry. The 3 centre holiday (Dubai, Bangkok and Krabi) went like a dream.
Booking service was easy and well handled throughout, couple of negatives were the hotel in Venice was on the mainland and not the island and you had to fund your own train fare from Florence to...
Everything went very smoothly from the time of booking, through the journey (flights and a ferry) to the hotel bookings. There were no hitches. I made a query just before we left with regards to an...
The hotels were excellent, with great breakfast buffets. The Hotels were near the city centres and we could walk to most things of interest. The boat journey was amazing, the boat was very big and...
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Evaluări de produse
Data achiziției: 21/03/2017
0
Partajați
TC
Trusted Customer
Verificată de Feefo
9 years ago
Ce a spus Trusted Customer despre Viva Holidays:
Customer service was excellent. The whole holiday was well planned with great flight times and we couldn't have wished for a better placed hotel x
Viva kept us abreast of the itinerary and communicated with us well when we were stranded in New York because of the weather. They took customer service to the next level to ensure our needs were...
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Evaluări de produse
Data achiziției: 07/03/2017
0
Partajați
TC
Trusted Customer
Verificată de Feefo
Worcestershire
9 years ago
Ce a spus Trusted Customer despre Viva Holidays:
Good customer service prior to trip and seamless two centre break.
Evaluări de produse
Data achiziției: 20/03/2017
0
Partajați
Client de încredere
Verificată de Feefo
9 years ago
Really pleased with customer service from Lucas who was really helpful. Could call until 9pm in the evening which was great as we are at work all day so we were able to utilise the evenings to plan...
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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.