Rang to book at 9am, was waiting on the line for 40 minutes only to be told the service is down to book anything. Got told I would get a call back as soon as they was back up and didn’t receive a...
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Lisa Gadman
Visit IOM
6 years ago
Good Morning, we are sorry to hear about your experience booking with us and how frustrating this must have been. The day in which TT future dates are released, we receive thousands on in-bound calls which makes it difficult for the agents to get an outside line and a chance to call back. We apologise for this, unfortunately it happens each year as the ferry release future TT sailings on a set day. Our booking systems connect directly to the ferry company system which was overloaded and their systems went down in the morning for a few hours, hence why we could not book. If you have any group bookings in future for 2021 please feel free to email them in early May to travel@visitiom.co.uk as we will have someone attending the ferry booking desk and can process group bookings for you. I hope this helps to explain the situation and please feel free to contact us if you have any questions or if we can be of any further help. Kind regards, Lisa
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Partajați
IB
Ian Brown
Verificată de Feefo
6 years ago
Ce a spus Ian Brown despre Visit IOM:
beautiful island and the people are so helpful and friendly
0
Partajați
GM
Gavin Mcmillan
Verificată de Feefo
6 years ago
Ce a spus Gavin Mcmillan despre Visit IOM:
Spoke to Anna and she was very helpful
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Partajați
JR
James Rowland
Verificată de Feefo
6 years ago
Ce a spus James Rowland despre Visit IOM:
Really helpful service to get me on the same crossing as my buddies
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GC
Gediminas Cibiras
Verificată de Feefo
6 years ago
Ce a spus Gediminas Cibiras despre Visit IOM:
100%, saves money , go where you want
0
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Client de încredere
Verificată de Feefo
6 years ago
you did every thing well, thank you.
0
Partajați
CN
Coenraad Van Der Nest
Verificată de Feefo
6 years ago
Ce a spus Coenraad Van Der Nest despre Visit IOM:
Excellent service, I will go with then anytime again in the future.
0
Partajați
DE
David Eales
Verificată de Feefo
7 years ago
Ce a spus David Eales despre Visit IOM:
My only frustration, is,not enough ferries at the finish. Triple them.
Very good polite service.
The ferry company tried to accommodate my request.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
