Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Viator Recenzii

https://www.viator.com

EXCELENT

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Serviciu

4.5

7,721

871

173

166

669

9,600

ratingurile din ultimul an

Afișarea tuturor 49,849 recenziilor

Client de încredere

Verificată de Feefo

5 days ago

Mauricio our Tuk Tuk driver was absolutely amazing!

Mauricio our Tuk Tuk driver was absolutely amazing! Great day! Highly recommend

Donald

Verificată de Feefo

USA

5 days ago

Ce a spus Donald despre Viator:

Good tours available

Web site easy to use to find tours and sign up.

Rochelle Howard

Verificată de Feefo

5 days ago

Ce a spus Rochelle Howard despre Viator:

Brent was the best driver. He was extremely professional and friendly.

WILLIAM ALLOCCA

Verificată de Feefo

USA

5 days ago

Ce a spus WILLIAM ALLOCCA despre Viator:

My last trip to Italy went flawlessly thanks to Viator

Client de încredere

Verificată de Feefo

5 days ago

Would highly recommend and good value for money.

Gave you all the information you needed . Nice that they pick you up from your hotel and return you when excursion is finished. The guide was very informative about the area. Enjoyed the off road...

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Client de încredere

Verificată de Feefo

5 days ago

Last Minute Cancellation

Generally Viatour has been reliable. In this case however, our tour was canceled at the last minute and we were unable to book a replacement. The refund was quick, but we were disappointed.

Viator Customer Relations

Viator

5 days ago

Hi, We're really sorry to hear that you feel this way. We take feedback like this seriously and would love the chance to learn more about your experience and see how we can make things right. Please send us a direct message or call us on (888) 680-1640 with more details so we can look into it and assist you further. Thanks for bringing this to our attention – your satisfaction is important to us, and we’re here to help! Best regards, Kaoru

Client de încredere

Verificată de Feefo

5 days ago

Very nice day trip

Very knowledgeable tour guide. Thr bus driver was very good and friendly as well.

Christopher Forseth

Verificată de Feefo

USA

6 days ago

Ce a spus Christopher Forseth despre Viator:

Viator isn’t all it’s cracked up to be.

We did two experiences out of four that were marketed wrong. It’s not honest to allow companies to mis lead consumers. The dolphin tour and sunset cruise was a lie. It wasn’t two hours for one. It...

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Viator Customer Relations

Viator

6 days ago

Hi Christopher, We're really sorry to hear that you feel this way. We take feedback like this seriously and would love the chance to learn more about your experience and see how we can make things right. Please send us a direct message or call us on (888) 680-1640 with more details so we can look into it and assist you further. Thanks for bringing this to our attention – your satisfaction is important to us, and we’re here to help! Best regards, Viator Customer Support

Stephanie B

Verificată de Feefo

MEX

6 days ago

Ce a spus Stephanie B despre Viator:

Very friendly and professional. Great communication which was easy to find. Would definitely book with them again.

Elma Mutombene

Verificată de Feefo

6 days ago

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Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

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