Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Utility Point Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 302 recenziilor

Grace

5 years ago

Ce a spus Grace despre Utility Point:

It was easy to transfer from my rubbish supplier to Utility Point. I had fixed dual fuel for 18 months at competitive prices. I’ve recently renewed again fixed dual fuel at good prices. I read my...

Vizualizați mai multe

John

5 years ago

Ce a spus John despre Utility Point:

Appear to be very efficient Made everything simple for the customer. Would recommend to anyone.

Magdalena

5 years ago

Ce a spus Magdalena despre Utility Point:

Respond wasn't answer for my question.

India

Utility Point

5 years ago

Hi Magdalena, we're sorry to hear this. Could you advise us of your query? Thank you, Utility Point.

Patrick

birmingham

5 years ago

Ce a spus Patrick despre Utility Point:

i stuck with utility point because it was advertised at £90 per month but now it has started i am being charged £110 i would have gone to another supplier if i had have known in advance . like every...

Vizualizați mai multe

India

Utility Point

5 years ago

Hi Patrick, we're sorry to hear this. Your concerns have been passed to our Customer Care Team. Thank you, Utility Point.

Patrick

5 years ago

i had a call from customer care and my monthly fee has gone back to £90 after my review

India

Utility Point

5 years ago

Hi Patrick, we're pleased to hear this. Thank you for getting back in touch. Thank you, Utility Point.

John

5 years ago

Ce a spus John despre Utility Point:

I have been a customer for one year now and found that Utility were still offering the best deal for me for the next 12 months. I fin it useful to see how much electricity we have use month by month ...

Vizualizați mai multe

Client de încredere

5 years ago

Excellent information at each stage, I knew exactly what was going on. The only reason it is not 5 stars is that I have a smart meter with my old provider and may it clear at the outset when I...

Vizualizați mai multe

India

Utility Point

5 years ago

Hi there! We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.

Client de încredere

5 years ago

Maurice

Coventry

5 years ago

Ce a spus Maurice despre Utility Point:

Only been with Utility Point a short while but so far I cannot fault them.

Only been with Utility Point a short while but so far I cannot fault them. Long term will generate a better overall picture so as long as they continue to 'do what it says on the tin' then I don't...

Vizualizați mai multe

Alexander

Bd112ap

5 years ago

Ce a spus Alexander despre Utility Point:

Saving money is always good

Yes as long as they are cheapest

Victor

5 years ago

Ce a spus Victor despre Utility Point:

A bit disappointed with the level of service.

The new tariff deal is good BUT utility point has failed to stick with my first monthly payment as agreed.

India

Utility Point

5 years ago

Hi Victor, thank you for your review. To confirm, the direct debit would be amended one month after your tariff has renewed. This is because the renewal window would remain open up until the day before your direct debit is due, and as we require a minimum of five working days to amend a direct debit, this change would not be in place before the tariff expires. Your new direct debit will commence from your next payment date. Thank you, Utility Point.

Client de încredere

5 years ago

Great customer service

After my contract ran out, they put me onto an even better deal than I already had. They refunded the credit I had with them also.

India

Utility Point

5 years ago

Hi there, thank you for your lovely feedback! Utility Point.

Nu ai primit o invitație de evaluare?

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo