Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
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ratingurile din ultimul an
Utility Point nu mai este un client Feefo activ
Afișarea tuturor 302 recenziilor
Client de încredere
5 years ago
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
2
Partajați
Client de încredere
5 years ago
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
2
Partajați
JE
Jean
5 years ago
Ce a spus Jean despre Utility Point:
All ways helpful
Yes we would recommend
0
Partajați
TO
Tom
Pershore
5 years ago
Ce a spus Tom despre Utility Point:
Tophole! I have no citicism at all of their service.
0
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PE
Peter
5 years ago
Ce a spus Peter despre Utility Point:
No major problems
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CE
Ceri
Bridgend
5 years ago
Ce a spus Ceri despre Utility Point:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
India
Utility Point
5 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
5 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
India
Utility Point
5 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
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Client de încredere
5 years ago
good deal
the change over from e on was smooth and faultless
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Partajați
AN
Anthony
5 years ago
Ce a spus Anthony despre Utility Point:
Would have been 5 star but a telephone to UP did not answer my concern
0
Partajați
ER
Eric
5 years ago
Ce a spus Eric despre Utility Point:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.