Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Utility Point Recenzii

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Serviciu

ratingurile din ultimul an

Afișarea tuturor 302 recenziilor

Wendy

Malton, North Yorkshire

5 years ago

Ce a spus Wendy despre Utility Point:

A very good company.

I am impressed by the way my account is been handled and the easy transfer from my previous supplier with no hassle to me Thank you.

Client de încredere

5 years ago

Disappointing

Poor communication,Renewed energy supply with this company having a considerable credit.Still waiting for refund,now almost 8 weeks waiting!! Had to contact the company to reduce new direct debit...

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India

Utility Point

5 years ago

Hi there, we're sorry to hear this. Your concerns have been raised to our Customer Care Team who will be in touch to discuss this further. Thank you, Utility Point.

Sally

5 years ago

Ce a spus Sally despre Utility Point:

Good Company

Good servuce6fair prices nice to talk to a real person on the phone!

Client de încredere

5 years ago

Signed up for next 12 months

Secured best new contract going forward. No question about offering me the best next 12 month rates.

Emily

5 years ago

Ce a spus Emily despre Utility Point:

Not responsible for utility bills.

I live in rented accommodation and not responsible for Bill's.

India

Utility Point

5 years ago

Hi Emily, we're sorry to hear this. Your concerns have been raised to our Customer Care Team who will be in touch to discuss this further. Thank you, Utility Point.

Maria

Preston

5 years ago

Ce a spus Maria despre Utility Point:

Poor communication and internal processes

Improve internal comms. and talk to each other. We moved home 10 months ago but tried to continue charging us in a house they did not supply energy to!

India

Utility Point

5 years ago

Hi Maria, we're very sorry to hear this. This has been passed to our Customer Care Team for further assistance. Thank you, Utility Point.

Maria

5 years ago

Thank you. Receiving daily emails became frustrating and annoying! It only stopped once I mentioned Ofgem. To be honest it’s completely ever wanting to use Utility Point again.

Rose

5 years ago

Ce a spus Rose despre Utility Point:

So easy to transfer

Kept us informed along the way - very quick to answer when we needed help

Client de încredere

5 years ago

Friendly & understanding

Friendly and understanding

Richard

5 years ago

Ce a spus Richard despre Utility Point:

Very responsive

I had two enquires which I sent by email, I had an immediate reply

John

5 years ago

Ce a spus John despre Utility Point:

Very easy very professional very happy

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