Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

SPL Villas Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/trust-club-ltd-ta-spl-villas | Feefo

Afișarea tuturor 50 recenziilor

gillian nicholls

Verificată de Feefo

Thatcham

1 year ago

Ce a spus gillian nicholls despre SPL Villas:

Protaras Villa holiday

SPL are very friendly and responsive. I dealt with Kerry Briers and she was lovely.

Jennifer Richardson

Verificată de Feefo

1 year ago

Marian Falconer

Verificată de Feefo

whitley bay

1 year ago

Ce a spus Marian Falconer despre SPL Villas:

Best Company for peace of mind

Excellent cannot fault them with anything, prompt service and replies and reassuring with any concerns, would use again

Client de încredere

Verificată de Feefo

1 year ago

Villa Can Ros

When making initial enquiries re this property, SPL were all saying how wonderful it would be in our situation. However, when we complained about the state of the villa and grounds, and how it...

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Jack

SPL Villas

1 year ago

Thank you for your feedback. We’re truly sorry to hear that the villa and grounds did not meet your expectations and impacted your holiday experience. As your booking was villa-only, it's important to note that we act as an agent, rather than the principal in such situations. While we are always happy to assist and liaise with property owners on your behalf, the responsibility for the property's condition lies with the owner. We understand your concerns, and while we offered an apology, we regret that the compensation offer that you accepted was below your expectations. Your feedback is important to us, and we’ll continue to work closely with property owners to ensure high standards are maintained. Thank you again for bringing this to our attention.

Samantha Baron

Verificată de Feefo

Maidenhead

1 year ago

Ce a spus Samantha Baron despre SPL Villas:

Villa holiday Mallorca September 2024

Having spent many hours checking for recommended villa rental companies I am delighted with the service I received from the team at SPL. From initial enquiry to final payment it was a smooth...

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Pamela Boulton

Verificată de Feefo

Worthing

1 year ago

Ce a spus Pamela Boulton despre SPL Villas:

Gorgeous Pefkos Villa

Superb service throughout from point of booking to departure. Tickets advised we needed to call a number on arrival at the airport then would be met at the villa with the keys etc, this was...

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Karen Byrne

Verificată de Feefo

Manchester

1 year ago

Ce a spus Karen Byrne despre SPL Villas:

Fabulous

Rep visited the morning after we arrived. Was very informative.

Nicola McGhie

Verificată de Feefo

1 year ago

Ce a spus Nicola McGhie despre SPL Villas:

Ideally located but tired

Kerry Briers was excellent and did her best to help us, but when we need SPL to step up they wouldn't back her or us up.

Geoff Wood

Verificată de Feefo

Essex

1 year ago

Ce a spus Geoff Wood despre SPL Villas:

Excellent SPL

Excellent staff, big thank you to Kerry.

Mike Mayr

Verificată de Feefo

Krems

1 year ago

Ce a spus Mike Mayr despre SPL Villas:

Relaxing week in the heart of cultural and culinary tuscany

More than expected help from our host, ready in any time and any way to help or answer questions

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Despre SPL Villas

Launched in 2021, award winning SPL Villas are a villa holiday company offering 1,500 carefully selected villas across the Mediterranean and Florida. Independently, and family, owned, we offer a truly personal customer service, with our reservations team on hand to assist you in choosing a villa and a destination that is right for you. With over 40 years of providing villa holidays between them, their expertise is second to none. They will look after you in the same manner that they have been looking after our friends and families, finding you a villa situated in only the most beautiful holiday destinations. Our personal, customer service has been 5 star rated by our customers, and your villa holiday is very important to all of us. We want to do everything possible to ensure you make the right choice and understand that your time away with us is priceless. We take our time when sourcing all our villas, ensuring that we offer you a wide variety of features, local amenities, and beautiful locations. We take the hassle out of booking your villa holiday, so that you can sit back, relax, and enjoy your villa holiday..