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Travelsoon Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/travelsoon | Feefo

Afișarea tuturor 621 recenziilor

Mr THOMAS HOGG

6 years ago

Data achiziției: 13/05/2019

Ce a spus Mr THOMAS HOGG despre Travelsoon:

Awful.

Awful. Never told us about the 200 euro deposit we had to pay at the hotel. Made me pay another 156 pound 2 days before we flew out

Joanne

Travelsoon

6 years ago

Dear Mr Hogg, Please accept our apologies for any stress or inconvenience you encountered whilst on holiday. If you could please send your comments over to customercare@travelsoon.com, they can look into the deposit with our supplier and find out why we were not advised of this prior to departure. Regards Joanne

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Mr JAMIE DERINGER

6 years ago

Data achiziției: 03/05/2019

Ce a spus Mr JAMIE DERINGER despre Travelsoon:

AWFUL CUSTOMER SERVICE,NO HELP,FALSE PRICES ADVERTISED

PRICE PAID COMPLETELY DIFFERENT TO PRICE ADVERTISED,WAS TOLD FLIGHT HAD INCREASED AND HOLIDAY HAD CHANGED FROM 243 TO 289 POUNDS. AS IT WAS LAST MINUTE AND I WAS RUSHING I ACCEPTED THE HIGHER PRICE...

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Joanne

Travelsoon

6 years ago

We really appreciate your feedback and are disappointment to hear that you are unsatisfied with our service. Here at Travelsoon, we do work with live pricing, however on occasions prices of Accommodation or Flights can change at any time and we are unable to guarantee that the price will stay the same. Unfortunately we have no record of an email requesting a late check out from yourself. If you wish to discuss this further, please contact our customer service team customercare@travelsoon.com. Kind regards Joanne

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Mr Anthony Dalton

6 years ago

Data achiziției: 22/05/2019

Ce a spus Mr Anthony Dalton despre Travelsoon:

Booking

Booking couldn't be easier. Hope the Holidays as good

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Mrs Nesta Roberts

6 years ago

Data achiziției: 17/05/2019

Ce a spus Mrs Nesta Roberts despre Travelsoon:

Very helpful quick and easy service thank you

Helpful very polite.

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Client de încredere

6 years ago

Data achiziției: 05/05/2019

Friendly and informative

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Client de încredere

6 years ago

Data achiziției: 17/05/2019

Well done to Kate for good customer service. Keep it up.

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Client de încredere

6 years ago

Data achiziției: 16/05/2019

Flight great hotel amazing. Transport terrible

It was the best experience ever. Apart from being left at the airport on arrival and being late to the airport when leaving

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Mr Alan BALDWIN

6 years ago

Data achiziției: 22/05/2019

Ce a spus Mr Alan BALDWIN despre Travelsoon:

Excellent service

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Client de încredere

6 years ago

Data achiziției: 07/05/2019

Everything was well explained and sorted. I did have to email a reminder that I requested paperwork through the post, which I received really quickly.

Joanne

Travelsoon

6 years ago

Hi, Thank you for writing your review in, we appreciate your positive feedback. Regards Algina

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Client de încredere

6 years ago

Data achiziției: 15/05/2019

Bad service

They sold us a expensive deal for a very cheap hotel with bad service the hotel they told us and the one we stayed totally different just same name 😡

Joanne

Travelsoon

6 years ago

Thank you for your feedback , We are sorry to hear your holiday wasn't as you expected, please except our apologies as this is never our intention. If you would like to provide any further feedback regarding your holiday , please contact our Customer Care team at customercare@travelsoon.com where the team will be able to assist you further . Regards

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Nu ai primit o invitație de evaluare?

Despre Travelsoon

Travelsoon.com is a trading name of Travelbugz Ltd. We boast some of the finest travel trained staff, offering specialist knowledge in destinations and so much more. Trading since 2003, Travelbugz Ltd has established great buying power with its many suppliers via different brands and we are able to offer a huge range and choice of holiday at the best possible prices. Why Stress – Call us now and we’ll do the rest! As a member of ABTA your booking is protected by the UK’s leading authorities. ATOL is also used to protect our holidays, please speak to your agent to see if this applies to your booking.

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07712600963 or Admin Number 0844 482 3095

Travelbugz Ltd, Unit E3, Seedbed Centre Davidsons Way, Romford, Romford, RM7 0AZ, United Kingdom

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