Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

TravelUp Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 80,234 recenziilor

Mr DIAA ALI

Verificată de Feefo

16 hours ago

Ce a spus Mr DIAA ALI despre TravelUp:

The service was clear and transparent. Communication and updates was helpful

Rebecca

TravelUp

4 hours ago

Good morning, Mr. Ali, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service clear and transparent, and that our communication and updates were helpful throughout your journey. Your kind feedback means a great deal to us and we truly appreciate you choosing TravelUp. We look forward to assisting you again with your future travel plans! Regards, TravelUp

Data achiziției: 24/07/2026

Client de încredere

Verificată de Feefo

1 day ago

Rebecca

TravelUp

4 hours ago

Dear Miss. Shogbuyi, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Data achiziției: 24/03/2026

Client de încredere

Verificată de Feefo

1 day ago

AVOID

Terrible, there was. 24hr delay to my flight and it affected my reservations that I've had to pay for again due to the delay. There was also no reason given for the delay as the flight I was...

Vizualizați mai multe

Rebecca

TravelUp

4 hours ago

Good morning, Mr. Naguida, Thank you for sharing your feedback. We're truly sorry to hear about the 24-hour flight delay and the additional costs and disruption this caused to your travel plans. We completely understand how frustrating and upsetting this must have been, particularly when you were unable to obtain clear information about the reason for the delay. We sincerely apologise for the inconvenience caused and would like the opportunity to review what happened. Please email us at admin@travelup.com with your booking reference so our Customer Relations team can investigate your concerns and assist you accordingly. We apologise again for the distress caused and appreciate you bringing this matter to our attention. Regards, TravelUp

Data achiziției: 21/12/2025

MRS VILMA DE LEON COLLADO

Verificată de Feefo

1 day ago

Rebecca

TravelUp

4 hours ago

Good morning, Mrs. Collado, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Data achiziției: 04/02/2026

Client de încredere

Verificată de Feefo

1 day ago

good experience, would use again

easy to make purchases and good customer services when ssked questions about boarding passes, where to find them

Rebecca

TravelUp

4 hours ago

Good morning, Mr. Hansford, Thank you for your 4-star review! We're pleased to hear that you found the booking process easy and our team helpful when you had questions about your boarding passes. We appreciate your feedback and will continue working to make your experience even better next time. Thank you for choosing us. Regards, TravelUp

Data achiziției: 12/08/2026

MR NARENDRA MUNGUR

Verificată de Feefo

1 day ago

Rebecca

TravelUp

4 hours ago

Good morning, Mr. Mungur, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Data achiziției: 15/07/2026

Ms CAROLINE RASELL

Verificată de Feefo

GBR

1 day ago

Ce a spus Ms CAROLINE RASELL despre TravelUp:

Avoid, avoid, avoid

Firstly, I want to make absolutely clear that my booking was for two people. During the booking process, and importantly at the point at which I confirmed the booking, the information displayed to me...

Vizualizați mai multe

Rebecca

TravelUp

4 hours ago

Good morning, Ms. Rasell, Thank you for sharing your feedback. We're very sorry to hear about your experience and sincerely apologise for the frustration caused regarding your booking and refund. We understand your concerns about the passenger details, the website issues and the charges applied. We appreciate that this has been disappointing, particularly as you contacted us shortly after making the booking. We would like to review the matter further. Please email us at admin@travelup.com with your booking reference so our Customer Relations team can investigate and assist you accordingly. We apologise again for the inconvenience caused and appreciate you bringing this to our attention. Regards, TravelUp

Data achiziției: 18/07/2026

Client de încredere

Verificată de Feefo

2 days ago

Rebecca

TravelUp

2 days ago

Good morning, Ms. Gado, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Data achiziției: 06/08/2026

MRS SIMA SHRESTHA RAI

Verificată de Feefo

2 days ago

Rebecca

TravelUp

2 days ago

Good morning, Mrs. Rai, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Data achiziției: 23/07/2026

Mr SUNIL

Verificată de Feefo

GBR

3 days ago

Ce a spus Mr SUNIL despre TravelUp:

I called them 3 times in ln last 24 hours. They just keep me on hold for hours and no response.

Rebecca

TravelUp

4 hours ago

Good morning, Mr. Jaiswal, Thank you for sharing your feedback. We're very sorry for the frustration caused by the long waiting times and difficulty reaching our team. We understand how disappointing this must have been, especially after trying to contact us several times. Please email us at admin@travelup.com with your booking reference so our Customer Relations team can review your concerns and assist you further. We sincerely apologise for the inconvenience caused and appreciate your patience. Regards, TravelUp

Data achiziției: 23/07/2026

Nu ai primit o invitație de evaluare?

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo