Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Cruise Megastore /Travel Megastore Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 2,184 recenziilor

Morgen Alexander

Verificată de Feefo

6 years ago

Ce a spus Morgen Alexander despre Cruise Megastore /Travel Megastore:

Keen to sell but poor follow up or after sale service.

Called a number of times, assured a call back but never happened. Very difficult to speak to the same person, even when dialling extension provide via email.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We’re sorry your recent experience didn’t match your expectations. It is an uncommon instance and we know we can do better. We will be in contact shortly.

Data achiziției: 13/12/2019

Client de încredere

Verificată de Feefo

6 years ago

They help me purchase the cruise over the phone as i am not confident with the internet and yes i recommend them to many more people

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Data achiziției: 07/12/2019

Client de încredere

Verificată de Feefo

6 years ago

Disappointed

Nicole, the person who helped with booking, excellent. Very Sadly had to cancel booking, still waiting to have this confirmed, have rung twice but not getting anywhere. also if booked with anyone...

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Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are sorry that you feel this way. We will have somebody contact you shortly.

Client de încredere

6 years ago

All solved, thankyou

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for updating the star rating. We are pleased we were able to assist.

Data achiziției: 29/11/2019

Client de încredere

Verificată de Feefo

6 years ago

The consultant was very very helpful

Good service only thing is that consultant asked if I wanted travel insurance I said no as I have private travel insurance and still you guys call me to ask me 3 times very annoying

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for letting us know about this and i am sorry this has happened to you. We hope you enjoy your time away.

Data achiziției: 11/12/2019

Danuta Camilleri

Verificată de Feefo

6 years ago

Ce a spus Danuta Camilleri despre Cruise Megastore /Travel Megastore:

Maria Tiotuico was understanding , thoughtful and very professional. We would book again with Megastore cruises. Thanks Danni

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your well deserved holiday and thank you for leaving a good review.

Data achiziției: 11/12/2019

Client de încredere

Verificată de Feefo

6 years ago

Person I spoke to was very courtesy and selected a suitable cruise.

A suitable cruise for a first timer.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy the holiday and thank you for taking the time to leave a review!

Data achiziției: 25/11/2019

Client de încredere

Verificată de Feefo

6 years ago

Cruise Booking

She should have asked me for my name on my passport, all our documents are wrong and it has taken numerous emails back and forth to get them fixed, my husband's name was right, mine is all wrong

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are sorry to hear that this has happened. Please be assured we will follow up with you shortly to ensure all your details are correct.

Data achiziției: 11/12/2019

Nigel Binnion

Verificată de Feefo

Waurn Ponds

6 years ago

Ce a spus Nigel Binnion despre Cruise Megastore /Travel Megastore:

Easy peasezy

Maria was very helpful and good to deal with! She was very polite and clear to understand. Not like some other agents. Great service Regards Nigel

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to hear that you are happy with your experience! Maria will be happy to hear of your positive feedback as well.

Data achiziției: 10/12/2019

Eddie Awad

Verificată de Feefo

6 years ago

Ce a spus Eddie Awad despre Cruise Megastore /Travel Megastore:

Great customer service

Easy to deal with and great customer service for booking a cruise

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy!

Data achiziției: 10/12/2019

John Jones

Verificată de Feefo

Redland Bay

6 years ago

Ce a spus John Jones despre Cruise Megastore /Travel Megastore:

Found a great cruise for us at the perfect time,at a good price.

Great,very helpful.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Data achiziției: 10/12/2019

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