Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Cruise Megastore /Travel Megastore Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/travel-megastore | Feefo

Afișarea tuturor 2,179 recenziilor

Trusted Customer

Adelaide SA

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

Don't pay prepaid gratuities !

Very good service. But was quoted two prices - one with gratuities, one without. Was told grats would be $288 each. When invoice came they were $437 each. Thought that $19 a day was a bit exorbitant...

Vizualizați mai multe

Data achiziției: 30/03/2016

Trusted Customer

Sydney

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

Very Good

Data achiziției: 29/03/2016

Trusted Customer

New Zealand

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

Satisfied with service

I was impressed with the fast and friendly service. Our consultant made me feel excited about the upcoming cruise. I was happy with the information and that I could contact her at anytime including...

Vizualizați mai multe

Data achiziției: 29/01/2016

Trusted Customer

Northern N>S>W

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

very satisfied customers

I rang with an inquiry only as I had never been on a cruise before I has no idea exactly what I was looking for I was extremely lucky that my call put me through to an amazing lady called Angela, she...

Vizualizați mai multe

Data achiziției: 08/03/2016

Trusted Customer

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

Professional and efficient

Data achiziției: 24/03/2016

Trusted Customer

wales UK

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

excellent

Great people and great service kept in touch all the way with booking

Data achiziției: 23/03/2016

Trusted Customer

Melbourne

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

Purchase experience & customer service

Data achiziției: 19/03/2016

Trusted Customer

Perth Western Australia

10 years ago

Ce a spus Trusted Customer despre Cruise Megastore /Travel Megastore:

Well organized

Could not see the charge for credit cards, so I did think it a better deal than flight centre until I reviewed the charge to my credit card

Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Thank you for your feedback Colleen. We always strive to offer the best customer service and value for money where we can. Maddie, your Cruise Consultant will be contacting you shortly to discuss how we can help you further with this.

We hope you enjoy your cruise on board the beautiful Queen Victoria. It's a wonderful itinerary you have chosen.

If there is anything else we can help you with, please do not hesitate to contact us.

Data achiziției: 22/03/2016

Client de încredere

10 years ago

Extremely bad customer service.

Did not respond to emails - had to follow up every time. Did not provide what was originally promised. Price increased from time of purchase until the next day when cruise was actually boomed. Cruise...

Vizualizați mai multe

Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Hi Tanya, Thank you for your feedback. Oh no! We have left messages on your mobile and emailed a number of times advising that the deposit from your first cruise can either be refunded or used on your current booking. Apologies that you have not been receiving the messages from us. Would you mind checking your SPAM folder and voicemail messages just in case you have missed them.

If there is anything else we can help you with, please do not hesitate to let us know.

Data achiziției: 04/03/2016

Client de încredere

10 years ago

service was great, the lack of one adult goes free pay taxes only is the concern, it look many calls and many exchanges to find one, and then when we did we saved about $200 (taking into...

Vizualizați mai multe

Suzy Raymer

Cruise Megastore /Travel Megastore

10 years ago

Hi Katie, Thank you very much for your feedback. We are glad that you were able to use two certificates for your cruise later on in the year, saving over $1000 (even after covering the cost of the vouchers.) There are over 1700 other departures to choose from with new itineraries and cruise lines being added regularly so please keep an eye out for our special emails. If we can assist at a later date to help you find a great cruise on the program for your remaining voucher, please don't hesitate to let us know.

Have a great cruise and we hope you enjoy the exciting itinerary.

Bon Voyage!

Data achiziției: 07/03/2016

Nu ai primit o invitație de evaluare?

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo