Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Cruise Megastore /Travel Megastore Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 2,184 recenziilor

Client de încredere

Verificată de Feefo

6 years ago

I just felt that they were all nice and answered questions till I payed and booked then when I had a problem with self check in could not get any clear answer said they would call me back but haven’t...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so sorry to hear about your experience and can assure you this is an uncommon instance. We will contact you shortly to make sure that everything is finalised for you.

Data achiziției: 29/01/2020

Deborah Atkinson

Verificată de Feefo

Maaroom

6 years ago

Ce a spus Deborah Atkinson despre Cruise Megastore /Travel Megastore:

Very disappointed in the whole process

Listen to what people are wanting and not just rushing to get a sale. Had th phone numerous times for an invoice to validate my cruise booking, and various other things

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.

Data achiziției: 29/01/2020

Client de încredere

Verificată de Feefo

6 years ago

Very clear

Darren Sharman was just fantastic, prompt with his call back and just a lovely manner.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Data achiziției: 12/02/2020

Anne Stratton

Verificată de Feefo

Brisbane

6 years ago

Ce a spus Anne Stratton despre Cruise Megastore /Travel Megastore:

After booking a back to back cruise, I contacted our sales representative to contact Carnival re staying in the same cabin for both cruises. He was going to call me back twice and I still haven't...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so sorry to hear that this is the experience you have received and can assure you this is not the feeling we aim to leave our members with. We will have the right agent contact you shortly to discuss this further.

Data achiziției: 28/01/2020

Client de încredere

Verificată de Feefo

6 years ago

Very helpful looking forward to my cruise

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Data achiziției: 28/01/2020

Client de încredere

Verificată de Feefo

6 years ago

It was an absolute pleasure to deal with Nicole Hodgkinson. I have never been on a cruise before and she had both endless patience and advice with the bookings. I couldn’t rate my experience higher...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Nicole know of your comments and we can’t wait to help you book your next holiday!

Data achiziției: 07/02/2020

Gayle Stevens

Verificată de Feefo

Brisbane

6 years ago

Ce a spus Gayle Stevens despre Cruise Megastore /Travel Megastore:

Aeron was terrific. So patient and polite. We went from one room to two ro

Aeron was terrific. So patient and polite every time I spoke to him. We went from one room to two to now booking 8 rooms.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Data achiziției: 09/02/2020

Karyl Stratton

Verificată de Feefo

6 years ago

Ce a spus Karyl Stratton despre Cruise Megastore /Travel Megastore:

Great customer service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for taking the time to share.

Data achiziției: 08/02/2020

Client de încredere

Verificată de Feefo

6 years ago

Booking is easy

My consultant was excellent - communicative, helpful and accommodating without being pushy at all. I will definitely use Cruise Megastore again.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Data achiziției: 06/02/2020

Melissa Shaw

Verificată de Feefo

6 years ago

Ce a spus Melissa Shaw despre Cruise Megastore /Travel Megastore:

Good customer service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks for taking the time to share.

Data achiziției: 06/02/2020

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