Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii Tomato Travel

FD

Ferida Demirovic

Verificată de Feefo

Brisbane, Australia

7 years ago

Ce a spus Ferida Demirovic despre Tomato Travel:

Great value for money. Excellent communication Timely response to all our inquirers

Amy Robinson

Tomato Travel

7 years ago

Thank you Ferida for your comments. The Tomato Travel team are happy you had an excellent experience before, during and after your trip. We hope someday we can serve you again and provide you opportunities to explore Japan or other countries!

Evaluări de produse

Data achiziției: 13/05/2019

0

Client de încredere

Verificată de Feefo

7 years ago

Nothing was too much trouble.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you had an awesome time in Japan and we look forward to helping you plan your next trip to Japan or other countries in Asia in the future!

Evaluări de produse

Data achiziției: 15/06/2019

0

SB

Shane Baylis, Debbie Bates

Verificată de Feefo

Mackay

7 years ago

Ce a spus Shane Baylis, Debbie Bates despre Tomato Travel:

Excellent travel agent.

Really good service, easy booking, answered questions promptly.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your comments! We really appreciate all of our customers feedback and comments. We are glad you had a wonderful time with us and we hope to someday plan your next trip to Japan.

Evaluări de produse

Data achiziției: 15/06/2019

0

Client de încredere

Verificată de Feefo

7 years ago

We have great time in Japan, everything said in itinerary was exactly followed. We learned a lot about Japan, met lovely people. We are planning to come back and to explore more particularly Tokyo...

Vizualizați mai multe

Amy Robinson

Tomato Travel

7 years ago

Thank you Marinko for your lovely comments and feedback! We are glad you had a wonderful time in Japan and we hope someday we can help you plan your next trip!

Evaluări de produse

Data achiziției: 13/05/2019

0

Client de încredere

Verificată de Feefo

7 years ago

Very responsive to any queries raised pre-tour.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We really appreciate your feedback and comments. We will use these to improve, change and produce new products in the future. We are glad you had a wonderful time in Japan and Hong Kong. We hope someday we can help you plan your next trip to Japan or other countries in Asia.

Evaluări de produse

Data achiziției: 10/05/2019

0

Client de încredere

Verificată de Feefo

7 years ago

Choose alternative Tour operators

Our tour guide has very poor English skills and often appears to be disorganised and poorly prepared. Some accommodation was substandard.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback. We are sorry for the inconveniences you may have had on this tour. We will use your feedback and comments about your tour guide and make necessary changes for future tours.

Client de încredere

7 years ago

This is the worst tour guide we have ever experienced. She is a good person but has no idea on how to be a tour guide. Do you have any quality control with regards to the selection of tour guides? My wife and I are very disappointed with this tour and are feeling as if we have been "ripped off ".

Data achiziției: 10/05/2019

0

BM

Bradley Moore

Verificată de Feefo

7 years ago

Ce a spus Bradley Moore despre Tomato Travel:

Great trip & value for money.

Evaluări de produse

Data achiziției: 10/05/2019

0

PH

Paul Rowland Moncrieff-Hill, Lynette Joyce Moncrieff-Hill

Verificată de Feefo

7 years ago

Ce a spus Paul Rowland Moncrieff-Hill, Lynette Joyce Moncrieff-Hill despre Tomato Travel:

Well organised tour taking in some interesting sites with exceptional guide

Well organised tour with ability to listen to and handle clients concerns. ie changing Qantas flights to earlier time to make connection at Sydney.

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments. We really appreciate all of our customers feedback and comments. We will use these to improve, change and develop products in the future. We are glad you had a wonderful time in Japan and we hope someday we can help you plan your next trip to Japan or Asia. Thank you, from the Tomato Travel Team.

Evaluări de produse

Data achiziției: 08/04/2019

0

Client de încredere

Verificată de Feefo

7 years ago

Arrangements were easy and efficient. Tour guide Ari was excellent. She was extremely helpful and considerate. She had excellent knowledge of Japan, it’s culture and history and conveyed this to us...

Vizualizați mai multe

Amy Robinson

Tomato Travel

7 years ago

Thank you for your feedback and comments! We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We hope someday we can help you plan your next holiday or tour to Japan or other countries in Asia!

Evaluări de produse

Data achiziției: 08/04/2019

0

CH

Craig Anthony Bee, Leah Marie Hayes

Verificată de Feefo

7 years ago

Ce a spus Craig Anthony Bee, Leah Marie Hayes despre Tomato Travel:

Very prompt and reliable customer service & advice. We have recommended you to several family & friends!

Amy Robinson

Tomato Travel

7 years ago

Thank you Craig and Leah for your wonderful feedback and comments. We appreciate all of our customers feedback and comments. We will use these to improve, change and create future Japan by Rail products! We look forward to hearing from your friends and family! We hope we can help you plan your next holiday to Japan or other countries in Asia!!

Evaluări de produse

Data achiziției: 25/03/2019

0

Tomato Travel Recenzii

Discover Japan Fly Qantas 2019Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiExcellent value for money Knowledgeable, informative and helpful tour guide Right choice of places to visit

Discover Japan With Hiroshima Fly Qantas 2019Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiThe tour was fantastic. A little disappointed with the food and entertainment on the Qantas flight.

Discover Japan Fly Qantas 2019Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiBeautiful temples, mountains, cities, people, food, public transport, well planned and orginized

Japan Golden Route With Hiroshima Tour With Hong Kong Stopover 2019Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiComfortable hotels and a very good itinerary covering a lot of major tourist attractions.

Discover Japan Fly Qantas 2019Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiVisited interesting towns and sights. Exceptional young guide with very capable bus driver. Timing spot on.

Discover Japan Fly Qantas 2019Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiExcellent short tour. Experienced cherry blossoms in all locations. The timing and pace were excellent. We will return to Japan.

Best Of Japan By RailMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiUnbelievable! Very well thought out, and the accommodation had easy access to everything. Prices good too.

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?