Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii Timbuktu Travel

Afișarea tuturor 1,160 recenziilor

Client de încredere

Verificată de Feefo

7 years ago

Joanna was wonderful to work with on planning our 1st trip to Africa. She has a wealth of knowledge and never tired of our questions inquires. Our trip to N. Tanzania went perfectly.

Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Kathy,

Thank you so much for taking the time to leave such a wonderful a review.

Joanna and the team are thrilled to hear that you had such an amazing time on your first trip to Africa - we hope it will be the first of many!

Phoebe and Timbuktu Team

Evaluări de produse

Data achiziției: 10/12/2018

Client de încredere

Verificată de Feefo

7 years ago

An easy, customizable travel experience

Timbuktu allowed for an easy to use, customizable experience. I was able to plan out my own itinerary easily online, and then work with an agent to refine it. I find that typical travel agents don't...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Nicole,

Thank you very much for taking the time to leave such a wonderful review. Joanna and the team are thrilled that you enjoyed using our site to design your honeymoon trip to Kenya. We hope you had a wonderful and relaxing safari in Laikipia and the Masai Mara and that this was the perfect way to celebrate your marriage.

All the best,

Phoebe and the Timbuktu Team

Evaluări de produse

Data achiziției: 06/10/2018

Client de încredere

Verificată de Feefo

7 years ago

Trip of of LIfetime Becomes Reality!

Can't imagine how they could have done any more, or any better, for us. Everything about the trip was perfect. Joanne was incredible to work with. She stayed in touch with us from the first day we...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi there,

Thank you very much for taking the time to leave such a wonderful review! Joanna and the team are thrilled to hear that you had such a good time and that you were pleased with how everything went! I am extremely happy to hear that Tanzania lived up to your expectations - it truly is a beautiful country!

All the best,

Phoebe and the Timbuktu Team

Data achiziției: 01/10/2018

Cassie

Verificată de Feefo

Phoenix

7 years ago

Ce a spus Cassie despre Timbuktu Travel:

Fantastic for Booking a Honeymoon!

While we haven't actually been on the trip yet, booking with Timbuktu was incredible! As an avid traveler, I like to have complete control over the details of my trips, but in the midst of planning a...

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Phoebe Mottram

Timbuktu Travel

7 years ago

Hi Cassie,

Thank you so much for such a wonderful review. Joanna and the team are delighted that we could help make your honeymoon planning stress free in a time when you have so many important things to focus on! We hope you have a beautiful wedding day and that your honeymoon is everything you wished for and more!

All the best,

Phoebe and the Timbuktu Team

Data achiziției: 18/09/2018

Jessica Kitson

Verificată de Feefo

7 years ago

Ce a spus Jessica Kitson despre Timbuktu Travel:

Amazing!

Joanna from Timbuktu was amazing! She gave us the honeymoon of our dreams in South Africa. She thought of every detail and we didn't have to worry about anything, giving us all our vacation time to...

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Arwen

Timbuktu Travel

7 years ago

Hi Jessica,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such fabulous honeymoon in Africa and were able to just relax.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Evaluări de produse

Data achiziției: 16/09/2018

Phil Smith

Verificată de Feefo

7 years ago

Ce a spus Phil Smith despre Timbuktu Travel:

First class service

First class service and customer focus. Excellent options and local support, Highly recommended.

Arwen

Timbuktu Travel

7 years ago

Hi Phil

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're also so pleased that you had such a great trip to Africa.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Evaluări de produse

Data achiziției: 09/09/2018

Emma Soto

Verificată de Feefo

8 years ago

Ce a spus Emma Soto despre Timbuktu Travel:

Jonty, our head of sales agent has been wonderful: efficient, prompt and knowlegeable.

Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Data achiziției: 17/09/2018

Sofia Filipe

Verificată de Feefo

Lisbon, Portugal

8 years ago

Ce a spus Sofia Filipe despre Timbuktu Travel:

I am going to Africa because of Timbuktu

Fantastic work; professional, efficient and fast. Jonty is an empathic communicator- very good quality. Jonty is calm, confident and very helpful. In comparison to other companies, Timbuktu is a lot...

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Arwen

Timbuktu Travel

8 years ago

Hi Sofia,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Data achiziției: 13/09/2018

Client de încredere

Verificată de Feefo

8 years ago

Jonty was super helpful!

Arwen

Timbuktu Travel

8 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Data achiziției: 14/09/2018

Emma Hardie

Verificată de Feefo

England, UK

8 years ago

Ce a spus Emma Hardie despre Timbuktu Travel:

Wonderful service, ideas and follow up

We used Timbuktu and more specifically Jonty and his team to fill in the (substantial) gaps in our Namibian adventure. Everything went according to plan and we were so grateful for Jontys...

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Arwen

Timbuktu Travel

8 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service. We're really pleased to hear that we were able to help in that tricky situation and hope you went on to still have a fantastic trip.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Evaluări de produse

Data achiziției: 18/04/2018

Nu ai primit o invitație de evaluare?

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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Timbuktu Travel Recenzii

Rivertrees Country InnMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiWonderful property. Only one night stay but was lovely.

Maramboi Tented CampMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiBeautiful property. Everyone was welcoming and helpful. Loved being surrounded by wondering animals.

Serengeti Kati Kati Tented CampMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiVery comfortable for a tented camp. Didn't want to sleep and miss hearing the lions an other animals on their nightly rounds. Everyone was wonderful.

Tloma LodgeMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiBeautiful grounds with gardens and a coffee plantation. Here again everyone was kind and welcoming. Very nice accommodations.

Pongwe Beach HotelMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiAmazing waters & beach. Very relaxing. Staff was terrific and accommodating. Comfortable accommodations. Could live the barefoot life style.

Eka HotelMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Borana LodgeMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

&Beyond Kichwa Tembo Tented CampMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

The Lazizi Premiere NairobiMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Walden HouseMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiWe were very pleased with the Walden House. The staff were very friendly and helpful and the room was clean and comfortable.

La Cotte Forest CottagesMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiThe cottage was lovely! Cassandra was very helpful and we were able to contact her easily. There were quite a few millipedes on the walls and ceilings, which would be our only complaint.

Rivertrees Country InnMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Ngorongoro Farm HouseMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Four Seasons Safari LodgeMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Kisiwa HouseMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Zuri Zanzibar Hotel & ResortMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Your booking experience with TimbuktuMai multe recenzii pentru acest produsVizualizați site-ul web al produsului

Teufelskrallen Tented LodgeMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiWonderful tented lodge, a bit breezy going to the loo at night! It was 2degrees when we got up in the morning.

Fish River LodgeMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiWonderful location, the food was not good.

Sossusvlei LodgeMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiLarge but very comfortable lodge. Perfect for dune visiting. The Junior suite was really lovely.

Hansa HotelMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiQuirky hotel, but service at breakfast was terrible.

Mowani Mountain CampMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiDisastrous service, but beautiful location. The food was sometimes inedible. As for the management, get off your phone and pay some attention to your guests!

Okonjima Bush CampMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiBiggest treat of all, thanks to Jonty and Martin and team in Namibia. Thank you so much for rescuing our day.....wonderful suite, amazing guide, perfect hostess.

Cum sunt colectate evaluările Feefo?

Cine poate lăsa o evaluare Feefo?

Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?