Only just recived the socks, but liked the website and the ordering was easy but after I ordered I was sent an email every other day and it got very boring . Will be unsubscribing my email address if...
Item ordered was said to be on its way, then within two hours, I received an email saying it was unavailable. I emailed for an explanation and have received none. Nor have I received the item or...
Vizualizați mai multe
Braintree Clothing
Thought Clothing
10 years ago
Thank you for your feedback. I have looked into this for you. I can see an email was sent to see if there was a replacement item you would like to swap for your out of stock item for. Apologies for the miscommunication regarding your order - I can understand the inconvenience this would have caused. I can see an email was sent on 25th September to confirm your refund for the out of stock item had been processed. If you have any further queries, please do not hesitate to get in touch with us via orders@braintreeclothing.com. We are always more than happy to assist. Best Regards, Abby at Braintree Clothing.
Data achiziției: 17/09/2015
0
Partajați
Client de încredere
Verificată de Feefo
10 years ago
Very good service. Spoke to them on the phone , they were extremely helpful.
Loved the idea of the unusual fabrics you use so bought a couple of pieces to try. Fit is great and fabric quality brilliant, I'm hoping they wash well.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.