Hello,
Thank you for contacting us with your feedback, this is valuable to our team.
We are so sorry to hear that your order was not delivered to the correct location, we understand this is frustrating.
Could you please contact us at orders@wearethought.com with your order number? Once we have this information, we can look into this further and take the next steps to resolve this for you asap.
Best Wishes
The Thought Team
This was my first purchase and I was very happy with my products, I kept 2 out of the 4 items I bought. I was informed throughout with shipping confirmation and provided tracking information. There...
Cancelled most of the order automatically, shipped the rest, paid more for shipping than items after this happened. The items I did receive were fine but I would not have moved forward with an...
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Thought
Thought Clothing
2 years ago
Hello,
Thank you for your feedback.
We are sorry to hear that you have received a refund due to a lack of stock.
We are a small company and updating our website to reflect the stock availability is a manual process on our side, this can sometimes take us a while to make sure the stock is reflected correctly. We understand this can be frustrating and apologise that this was not removed sooner.
Could you please contact us at orders@wearethought.com?
Thank you.
Best Wishes
The Thought Team
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.