Thompson & Morgan Recenzii

We're very sorry to hear that this was the second batch of plug plants that did not survive. We understand how disappointing and frustrating this must have been, particularly after experiencing the same issue previously. Thank you for taking the time to share your feedback. Your comments are important to us and will be passed on to the relevant teams as we continue to review the quality of our plants and service. Kind regards, Hannah Thompson & Morgan

We're very sorry to hear that you were disappointed with the quality of your planters and that the replacement did not meet your expectations either. We understand how frustrating it must have been when the plants did not resemble the healthy, vibrant display you were expecting. We're sorry that, despite contacting us and receiving a replacement, we were unable to provide a satisfactory outcome on this occasion. Thank you for taking the time to share your detailed feedback. Your comments regarding the quality and presentation of the planters will be passed on to the relevant teams as we continue to review and improve our products. Kind regards, Hannah Thompson & Morgan

We're sorry to hear that your basket arrived damaged and that the plants had suffered broken branches. We understand how disappointing it must have been to receive your order in this condition. We have contacted you directly to help resolve this matter and hope we can put things right for you. Thank you for taking the time to share your feedback, which will be passed on to the relevant teams as we continue to review the quality of our products and service. Kind regards, Hannah Thompson & Morgan