Inspiring and empowering customers to read, learn, create and play
Serviciu
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ratingurile din ultimul an
Afișarea tuturor 269,282 recenziilor
Client de încredere
Verificată de Feefo
12 years ago
Brilliant service and fanatic books
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
Unfortunately the website is frequently incorrect as to what items are in stock and in…
Unfortunately the website is frequently incorrect as to what items are in stock and in what quantities, and items get reported as dispatched when in fact they are out of stock.
The Works
The Works
12 years ago
Good Afternoon
Thank you for your feedback.
Our web site is updated at times throughout the day which can occasionally result in goods as showing in stock when they have sold out.
We do apologise for any inconvenience or disappointment this may cause.
Regards
The Works Customer Service
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
Product and price was good however, could of got here sooner. Thank you
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
terrible delivery service good products but not efficient with delivery or communication...
terrible delivery service good products but not efficient with delivery or communication...
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologsie that your items were not delivered timely and also that you have not received our usual high level of customer service on this occasion.
It is from customer feedback that we are able to review and improve our services to you.
Regards
The Works Customer Service
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
Perfect
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
It took two weeks for my order to get to me despite paying for a…
It took two weeks for my order to get to me despite paying for a quicker service. By the time everything had arrived, the birthday parties were over. Was very disappointed.
The Works
The Works
12 years ago
Good Morning
Thank you for your feedback.
I do apologise that your order took longer to arrive than expected.
Occasionally delays do occur with our couriers and we apologise for this.
Thank you once again for your feedback. It is from customer reviews that we are able to improve our service to you.
The Works Customer Service
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
Excellent service .Fast delivery
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
excellent transaction good service
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
Quick delivery
0
Partajați
Client de încredere
Verificată de Feefo
12 years ago
All went very smoothly, as a childminder I ordered a large amount of books for…
All went very smoothly, as a childminder I ordered a large amount of books for the children I am caring for, they all arrived within 4 working days.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.