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The Ultimate Travel Company Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/the-ultimate-travel-company | Feefo

Afișarea tuturor 1,115 recenziilor

Client de încredere

Verificată de Feefo

12 years ago

Helpful and knowledgeable; found an alternative hotel when the first one was full.

Client de încredere

Verificată de Feefo

12 years ago

Ayesha was very helpful indeed-highly commended. Perhaps the company could be more involved in the rather…

Ayesha was very helpful indeed-highly commended. Perhaps the company could be more involved in the rather bureaucratic nightmare of getting the Indian Visas?

The Ultimate Travel Company

12 years ago

Many thanks for taking the time to share your views. We wholeheartedly agree that the process of getting a visa can sometimes be a minefield! Ordinarily we work with, and recommend, a highly reputable consular services outfit who submit/pick up applications and passports on our client’s behalf. Unfortunately on this occasion, because of the last minute nature of your booking, the process had already started before you received your documentation. I believe that Ayesha gave you as much support and advice as she could, but I think you experienced the very reason why we normally advise using an external service! Apologies for this, but I am sure your trip will be a smooth journey from here on in.

Client de încredere

Verificată de Feefo

12 years ago

Only got to the booking stage so far therefore not yet in a position to…

Only got to the booking stage so far therefore not yet in a position to provide full evaluation

Client de încredere

Verificată de Feefo

12 years ago

always prompt and efficient and great advice as to what to include in an itinerary.…

always prompt and efficient and great advice as to what to include in an itinerary. Always helpful even when there were problems abroad, in the past.

Client de încredere

Verificată de Feefo

12 years ago

We have had brilliant service from Laura arranging our very last minute holiday to Ecuador.…

We have had brilliant service from Laura arranging our very last minute holiday to Ecuador. She has been extremely friendly and helpful in planning and booking this holiday - the ninth we have taken...

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Client de încredere

Verificată de Feefo

12 years ago

Both Tim Best and Ayesha Cronin have been very attentive and speedy in replying to…

Both Tim Best and Ayesha Cronin have been very attentive and speedy in replying to my queries and changes.We have worked out an interesting and varied holiday which we are much looking forward to.

Client de încredere

Verificată de Feefo

12 years ago

We have always had a first class service and have travelled with Ultimate many times.…

We have always had a first class service and have travelled with Ultimate many times. On this occasion however the consultant was not good on attention to detail, slightly disinterested, did not...

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The Ultimate Travel Company

12 years ago

Thank you very much for your useful and constructive feedback. I am sorry to hear that our service with regard to your forthcoming trip to Vietnam was not quite up to the standard you have become accustomed to as a regular Ultimate traveller. The consultant who is looking after you does know the country well, but I will admit that he is overdue a visit and we plan to redress next year. In the meantime, I will personally ensure that everything is now done to provide you with a fantastic and memorable holiday. Rowan Paterson Executive Director

Client de încredere

Verificată de Feefo

12 years ago

I have expressed my deep appreciation to the company on there professionalism with always positive, constructive,…

I have expressed my deep appreciation to the company on there professionalism with always positive, constructive, friendly and pleasant contacts

Client de încredere

Verificată de Feefo

12 years ago

The best travel company we have ever used.

Client de încredere

Verificată de Feefo

12 years ago

Personal service and can always talk to someone

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