I think the service would have been better if I had been kept up to date, without chasing, and expectations were set from the start.
Emma
The Loans Engine
8 years ago
Hi,
Thanks for taking the time to review our service! We really appreciate your feedback and we're working on updating our process to make application requirements clearer.
I understand a Team Manager has already been in touch with you to discuss your application and I trust he has been able to resolve any issues.
If you have any further queries or feedback, please get in touch.
Kind Regards
The Loans Engine
0
Partajați
Client de încredere
Verificată de Feefo
8 years ago
Would highly recommend
Brilliant service from start to finish. Staff were polite and well informed. They kept us in the loop continuously and were always on the end of the phone to talk us through any questions we had.
Emma
The Loans Engine
8 years ago
Hi,
We're really pleased to see you recieved brilliant service from our well informed staff.
Many thanks for leaving us a fantastic review!
The Loans Engine
0
Partajați
SP
Stephen Proctor
Verificată de Feefo
8 years ago
Ce a spus Stephen Proctor despre The Loans Engine:
10/10
So helpful all the way from start to finish would recommend to everyone 10/10
Paul Goodhead
The Loans Engine
8 years ago
Hi,
Many thanks for your glowing recommendation
Kind regards
The Loans Engine
0
Partajați
Client de încredere
Verificată de Feefo
8 years ago
Loan engine customer service was good.because they help me out with financial needs.it was a very good experience and quick process.
Paul Goodhead
The Loans Engine
8 years ago
HI,
Thanks for your comments, happy to have been able to help you
Kind regards
The Loans Engine
0
Partajați
Client de încredere
Verificată de Feefo
8 years ago
Helpful and straight forward advice, to enable appropriate options to be co
The level of service provided was as good as it gets, I was kept informed at all stages of the process, and every detail provided was acknowledged by phone and or e mail to myself.
Paul Goodhead
The Loans Engine
8 years ago
HI,
Thanks for taking time to leave a review, and really happy to hear that you experienced the high standards of service that we strive for.
Kind regards
The Loans Engine
2
Partajați
DC
Donna Caldecott
Verificată de Feefo
8 years ago
Ce a spus Donna Caldecott despre The Loans Engine:
Very fast and efficient great service and communication would highly recommend
Paul Goodhead
The Loans Engine
8 years ago
Hi,
Great to hear you were happy with our service, thanks for your recommendation
Kind regards
The Loans Engine.
0
Partajați
UU
Ubong Udoakah
Verificată de Feefo
8 years ago
Ce a spus Ubong Udoakah despre The Loans Engine:
I will not use them again or recommend end them to anyone.
To always give all the information the client need form the outset to enable the client take an informed decision, eg when I asked *personal information removed by Feefo* for if the product they...
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Tayseer
The Loans Engine
8 years ago
Hi,
Thank you for your feedback. We are sorry to hear that you found our service lacking in any way. We take all feedback very seriously and a manager will be in contact within 24hrs to discuss your issues.
Kind Regards
The Loans Engine
0
Partajați
JT
Joseph Taylor
Verificată de Feefo
8 years ago
Ce a spus Joseph Taylor despre The Loans Engine:
Great service from holly keep update to date
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your feedback and 5 star review. Holly is one of our more experienced members of staff and I will ensure to pass on your kind comments to her.
Kind Regards
The Loans Engine.
0
Partajați
SN
Sreejith Nair
Verificată de Feefo
8 years ago
Ce a spus Sreejith Nair despre The Loans Engine:
Excellent service
Outstanding service with great care towards customers. I was shopping around for a while; but stopped at TheLoansEngine because of their competitive products. What I like most was their...
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Tayseer
The Loans Engine
8 years ago
Hi,
Thank you for your glowing review. You have summed up our company ethos pretty well and we found it a pleasure assisting you in your application. Best of luck for the future!
Kind Regards
The Loans Engine
4
Partajați
Client de încredere
Verificată de Feefo
8 years ago
Customer Service was exceptional
Communication was excellent, timely and informative.
Tayseer
The Loans Engine
8 years ago
Hi,
Thanks for your feedback. We are pleased that you found the service to be 5 star and as a company we always ensure that our level of communication is excellent, timely and informative for all our clients.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
