Ce a spus Jennifer Alexander despre The Loans Engine:
Existing customers arent prioritized for telephone or email communication
Query dealt with swiftly, however it took 4 days to eventually get through via telephone. There was an option for a callback but no one called. I emailed but NEVER received a response.
In the end I...
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Emma
The Loans Engine
7 years ago
Thank you for providing a review, we are sorry to hear that you have been trying to contact your lender "Optimum Credit" without success and that you are not happy with their service.
You have left this review for us at The Loans Engine, and whilst we are the broker that arranged your loan application, our firm is not the lender with whom you hold your loan account. We are able to refer the matter to our contacts at Optimum Credit, as such we will escalate the issue for you.
Kind Regards
The Loans Engine
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Client de încredere
Verificată de Feefo
7 years ago
First class
Excellent customer service representative right from start to finish faultless thanks very much Emily
Emma
The Loans Engine
7 years ago
Thanks for leaving us a first class review!
We're pleased to see that Emily provided a faultless service and will pass on your kind comments.
Warm Regards,
The Loans Engine
0
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MF
Michael Fairclough
Verificată de Feefo
7 years ago
Ce a spus Michael Fairclough despre The Loans Engine:
Excellent service from Paul Atkinson
Paul Atkinson delivered an outstanding service. His inter-personal/communication skills are excellent. He led me through the process of applying for a loan in a way which gave me peace of mind and...
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Emma
The Loans Engine
7 years ago
Thank you for taking the time to leave this great review of our service. We'll certainly pass your kind comments on to Paul.
Thanks for choosing The Loans Engine to arrange your finance.
Kind regardsThe Loans Engine
1
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OC
Oliver Collins
Verificată de Feefo
7 years ago
Ce a spus Oliver Collins despre The Loans Engine:
Very professional slick service. Followed legislation and kept me well informed of process to a successful outcome.
Emma
The Loans Engine
7 years ago
Thank you for the great review! We're pleased to see you were well informed and that we helped you reach a successful outcome.
Kind RegardsThe Loans Engine
0
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Client de încredere
Verificată de Feefo
7 years ago
Courteous and efficient service.
Emma
The Loans Engine
7 years ago
Thank you for taking the time to rate and review us.
We're pleased to see you found our service to be courteous and efficient, it was a pleasure assisting you with your application.
Warm RegardsThe Loans Engine
0
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Client de încredere
Verificată de Feefo
7 years ago
Warm, friendly, helpful and non-judgemental staff.
Emma
The Loans Engine
7 years ago
Hi,
Thank you so much for this fantastic feedback and 5 star rating, we're happy that we could help arrange the finance you wanted.
Kind RegardsThe Loans Engine
0
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Client de încredere
Verificată de Feefo
7 years ago
Highly recommend the Loans Engine!!!
Fantastic professional service and quick communication from Thomas & Matt who helped us get a loan for building works when our mortgage lender wasn't willing to lend due to restrictions with their...
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Emma
The Loans Engine
7 years ago
Thank you for taking the time to leave us a 5 star review and rating. It's lovely to see personal recommendations in action, we're glad that our service lived up to expectations!
We will make sure to pass on your kind comments to Thomas and Matt.
Warm RegardsThe Loans Engine
1
Partajați
MM
Michael Myerscough
Verificată de Feefo
7 years ago
Ce a spus Michael Myerscough despre The Loans Engine:
Great service!
The loans engine were extremely thorough from the word go. They worked with us all the way for a positive result and were dedicated and professional. They kept in touch on a daily basis and helped us...
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Emma
The Loans Engine
7 years ago
Hi,
Thanks for taking the time to leave us this great review and recommendation.
We're very proud of our exceptionally dedicated & professional team so it's wonderful to see this is appreciated. Happy we could help you raise the capital you needed.
Best Regards
The Loans Engine
0
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AJ
Aruna Jayakody
Verificată de Feefo
7 years ago
Ce a spus Aruna Jayakody despre The Loans Engine:
What a service from Sam and Bev...With out Sam and Bev it will be a dream for me to sort out my bringing loans..Thank you ever so much Sam Allen and Bev Hennessey..You two are the Best .No doubt...
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Emma
The Loans Engine
7 years ago
Thank you very much for leaving us this amazing review!
We'll certainly pass on your kind comments to Sam and Bev, glad to see they provided you 5 star service all the way.
Warm Regards
The Loans Engine
0
Partajați
Client de încredere
Verificată de Feefo
7 years ago
Both Sam Allan & Bev Hennessey are dynamic people.
Sam Allan & Bev Hennessey are dynamic individuals. The always find out the answer to any question and returned with a swift reply. They are both efficient and reliable. They are approachable and...
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Emma
The Loans Engine
7 years ago
Thank you for taking the time to leave us a 5 star review & recommendation.
We think that both Sam and Bev are a real credit to our 'bridging and commercial' team, it's great to see you appreciate their efforts and we'll make sure they see your kind comments.
It was a pleasure assisting you with your application.
Warm Regards
The Loans Engine
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
