I was kept informed of my order's process.
The prices were great.
Delivery was great, well packed and within good time!
Quick responses to my questions.
Better communication is needed particularly when there is a delay in sourcing the item. Should never quote the cost of a shipping fee then increase it without informing the customer first. Plus,...
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Jacinta
The Blue Space
7 years ago
Good morning,
It was nice to speak with you on the phone. Thank you for your valuable feed back it helps to bring issues to our attention so we can fix them promptly. Our technical team have fixed the shipping quote error and as discussed the refund has been sent to you.
I am pleased to hear you were happy with the delivery of your product to Tasmania, thank you for giving us that feed back on the phone.
If I can help with anything else, please do not hesitate to contact me on 02 9674 1000 at anytime.
Kind Regards,
Jacinta
General Manager- Customer Service
Data achiziției: 05/04/2018
0
Partajați
Client de încredere
7 years ago
Ordering went well, but phoned 7 days later to see where my order was. Informed it would be dispatched that day (Friday)! Finally arrived on the Monday.
Jacinta
The Blue Space
7 years ago
Good afternoon,
Thank you for your valuable feedback. We offer delivery within 5 - 7 business days, as we don't deliver on the weekends, however we do have an express option if you would prefer to receive your products sooner. Please do not hesitate to contact us for future orders and we would be happy to arrange an express delivery for you!
Thanks again for taking the time to provide us with your feedback. If I can help with anything else please contact me on 02 9674 1000.
Kind Regards,
Jacinta
General Manager- Customer Experience
Data achiziției: 25/05/2018
0
Partajați
Client de încredere
7 years ago
Great customer service, even though the product ordered was not available, I was kept up to date with it's arrival.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
