The service is excellent and signing up could not have been easier.
3
Partajați
NW
nic Williment
Verificată de Switchcraft
6 years ago
Ce a spus nic Williment despre Switchcraft:
Easy to use
2
Partajați
SB
Sylvia Bradbury
Verificată de Switchcraft
6 years ago
Ce a spus Sylvia Bradbury despre Switchcraft:
yes I would recommend them
2
Partajați
Client de încredere
Verificată de Switchcraft
6 years ago
Easy and clear presentation
2
Partajați
SC
Sylvester Coomber
Verificată de Switchcraft
6 years ago
Ce a spus Sylvester Coomber despre Switchcraft:
Dead easy switch, Awaiting events
1
Partajați
Client de încredere
Verificată de Switchcraft
6 years ago
Switchcraft cares about existing and prospective customers
Outstanding and spot on assistance and ongoing support!!!
2
Partajați
Client de încredere
Verificată de Switchcraft
6 years ago
EASY TO SWITCH AND CHEAPER GAS AND ELECTRIC
OF COURSE ,SO EASY TO SWITCH
2
Partajați
Client de încredere
Verificată de Switchcraft
6 years ago
Easy to input the information required and very impressive to see the details of the new deal against the old one.
2
Partajați
RH
Richard Harris
Verificată de Switchcraft
Painswick
6 years ago
Ce a spus Richard Harris despre Switchcraft:
Not everyone has a mobile telephone number!!!!
I was driven to distraction when I could not confirm details. It transpired I HAD TO PUT IN A MOBILE PHONE NO. and I don't have one. Fortunately my wife came home and I have used hers. My Landline...
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Petar Lekarski
Switchcraft
6 years ago
Hi Richard,
Thanks for using Switchcraft and for taking the time to leave us a review.
I’m sorry about the issue you had signing up. We ask for a mobile number as this is required by the energy suppliers we work with in order to process a switch.
We can add a landline number to your account separately and pass it on to your new supplier. We’ve now been in touch to arrange this.
If there's anything else we can help with, please do get in touch.
Best wishes,
Petar
RH
Richard Harris
6 years ago
Thankyou for your quick response but I really do think other older users like myself will meet my problem! I do think your procedures need to be a teeny weeny bit more user friendly by the simple expedient of being able to use a landline number or a mobile (or both). I was really stuck trying to understand why I could not complete the initial sign-on procedure.
Having said that, I do look forward to not having to review my energy plans each year. I hadn't, in fact, realised that EDF had made a big increase in my monthly payments a couple of months ago!
2
Partajați
IW
Ian Michael Warin
Verificată de Switchcraft
6 years ago
Ce a spus Ian Michael Warin despre Switchcraft:
Do not give enough detail, particularly with regards to cancelling existing arrangements, such as direct debits
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
