Good customer service and trustworthy company. At the begin, they mailed me a wrong pair of sunglasses. But after I contact with their customer service team and mail the wrong sunglasses back. They...
Glasses shipped in a timely manner, and the best price I could find online. Very happy
Evaluări de produse
Data achiziției: 13/05/2018
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Partajați
Client de încredere
8 years ago
I returned my sunglasses because they weren’t the colour I was expecting. I phoned and had good customer service and it was very easy to return my item. However I did have to pay the postage for...
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Sarah
Sunglasses2U
8 years ago
Hello,
Thank you for your feedback. We are sorry to hear you are not fully satisfied with your recent purchase from us.
Images are provided by each brand and sometimes lighting effects the actual appearance and colours can be slightly off. Lots of care is taken to ensure correct representation of the item is made including a list of attributes with more information for your convenient shopping. We apologise if these sunglasses didn't meet your expectations.
Unfortunately free returns of unsuitable or unliked items is not currently an option. We do however cover all costs if there are any faults or errors on our part.
I understand one of our Customer Service team has been looking after this for you and a return has been processed.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
