First time using suitness to book a suite at the MGM. Spent about 30 minutes driving around trying to figure out the right place to park only to realize that we weren't actually staying at the MGM,...
Vizualizați mai multe
Robbie
Suiteness
9 years ago
Hello -
We apologize for any issues you had finding the property. We have taken your feedback to heart and have informed our customer service team to provide that information to all members who book at MGM Signature. We also will create a more clear differentiation between the MGM Grand and MGM Signature. This feedback is extremely beneficial as we continue to create a more efficient/easy to use product.
I would love to offer you a $50 credit if you do give us another try. Thank you again and have a wonderful day.
Suiteness Team.
0
Partajați
TC
Trusted Customer
9 years ago
Ce a spus Trusted Customer despre Suiteness:
Perfect Booking
I was skeptical on how you had a suite available when the customer service I use with Total Rewards did not have a suite available. I am staying in a comped room at the Flamingo Las Vegas the two...
Vizualizați mai multe
0
Partajați
TC
Trusted Customer
9 years ago
Ce a spus Trusted Customer despre Suiteness:
Loved them!!
Loved the site. It was very easy to use. Also my concierge was on top of everything we asked for in our suites. We will be using this site to book our vacation in October to Texas!
0
Partajați
Client de încredere
9 years ago
Excellent service by Suiteness
Excellent service!
0
Partajați
Client de încredere
9 years ago
Good so far
Very helpful customer service experience.
0
Partajați
TC
Trusted Customer
9 years ago
Ce a spus Trusted Customer despre Suiteness:
Good service by Suiteness
I thought was awesome gladly appreciate it and would recommend to anybody.
0
Partajați
Client de încredere
9 years ago
Excellent service by Suiteness
Amazing service and attention to detail lead to the perfect stay!
2
Partajați
Client de încredere
9 years ago
This was my first time using Suiteness. During the booking process, I was v...
This was my first time using Suiteness. During the booking process, I was very pleased with customer service. However, a few months later I reached out to confirm some details and found out that I...
Vizualizați mai multe
Cherie
Suiteness
9 years ago
Hi there -
On behalf of Suiteness, I would like to say sorry for the miscommunication. The last thing we would want our guests to experience anything less than amazing.
In response to our error, we have worked with the hotel to book an additional room to your reservation for the overflow of guests to ensure the best possible experience for you.
Thank you so much for your feedback and patience. Please let us know if there's ever anything we can do either at support@suiteness.com or +1 (415) 857-2359.
Cherie
0
Partajați
TC
Trusted Customer
9 years ago
Ce a spus Trusted Customer despre Suiteness:
Best customer service... asked the concierge where we could shop for brida...
Best customer service... asked the concierge where we could shop for bridal gowns, she recommended three... end of the story is, we had a fantastic suite at an amazing hotel. And we found the...
Vizualizați mai multe
5
Partajați
TC
Trusted Customer
9 years ago
Ce a spus Trusted Customer despre Suiteness:
Excellent service by Suiteness
Excellent service and the representatives were very helpful.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
