The only place that had a specific light I was after - it is a discontinued item so anywhere else that had it was sell at an inflated price. However, Sparks had it in stock at a fraction of the...
The staff at your branch are fine the issue arises with the use of Parcel force who every time they have had a parcel to deliver from yourselves they fail to even attempt to deliver this weeks...
Great service. Good communication. Product was well packaged and arrived on time.
Evaluări de produse
Data achiziției: 11/09/2023
0
Partajați
GS
Gary Shortland
Verificată de Feefo
3 years ago
Ce a spus Gary Shortland despre sparksdirect:
Not been delivered yet. Won’t be purchasing anything again from you.
Online Sales
sparksdirect
3 years ago
Hi Gary, thank you for taking the time to leave us a comment, and as per our email to you concerning this situation, we apologise for the inconvenience caused. On our side, we packed and shipped the item as soon as possible, but the courier company has been delaying and missing the delivery. We will take this up with them, and we will raise a complaint.
As per our email update, we are sorry to hear concerning this situation - this should not happen. We will refund you the full value of the order once the parce is returned to us. Thank you for your business.
GS
Gary Shortland
3 years ago
Thank you for the response. I now see the order was returned to you on the 5th September. Can you update me on the refund please
GS
Gary Shortland
3 years ago
Issue purely lies with Royal Mail and so the matter has been resolved and I now have a refund.
Evaluări de produse
Data achiziției: 14/08/2023
0
Partajați
AB
Andy Barlick
Verificată de Feefo
3 years ago
Ce a spus Andy Barlick despre sparksdirect:
No hassle ordering - Fast dispatch - product was cheapest found on-line (in stock). Would recommend to all.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
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SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
